Centene Corporation Manager, System Solutions (Woodland Hills, CA or Chicago, IL or Clayton, MO) in Woodland Hills, California
ProfessionalPosition Purpose: Responsible for managing member and provider solution applications by providing requirements for design, development and utilization by end users. Oversee all system initiatives including service related programs and ongoing service activities. Evaluate enhancement opportunities and scope expansion.
Develop, share, and incorporate organizational best practices into business applications.
Provide end-to-end system management and solutions for key applications accessed by customer service, enrollment, provider relations, members and providers.
Manage key business requirements and implementation for production and enhancements to applications.
Support business process initiatives though data analysis, identification of implementation barriers to meet customer requirements.
Provide full-cycle system support and collaborate with IT ensuring timely system implementation.
Diagnose problems and identify opportunities for application and functionality redesign and improvement.
Provide direction to deliver and manage consistent business-processes.
Education/Experience: Bachelor's degree in related field or equivalent experience. 5+ years of business process operations or analysis or systems experience, preferably in a managed care setting. Experience in leading projects and implementation.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Manager, System Solutions (Woodland Hills, CA or Chicago, IL or Clayton, MO)
LOCATION: Woodland Hills, California
COMPANY: Customer Service
POSITION TYPE: Professional