Air Medical Group Holdings Communications Specialist I - West Plains, MO in West Plains, Missouri
Responsible for performing radio, telephone, and computer operations necessary to notify the appropriate emergency units in accordance with departmental procedures. Reviewing, confirming, and verifying the preflight risk assessment for completeness. Responsible for monitoring, tracking and logging the progress of the flight, and having situational awareness of the current and forecasted weather along the planned route of flight to assist in the safe conduct of the flight. Pass critical flight information to the Pilot in Command and the Operational Control Specialists Tier I. Assisting management with other duties as assigned.
Process emergency and non-emergency requests
Identify and notify appropriate resources
Actively monitor aircraft while in flight
Enter 15 minute position reports into the CAD system
Document all flight related information into CAD system
Place aircraft out of service and in service as necessary
OCS / Risk Mitigation:
Actively check the general weather impression for assigned region
Monitor aircraft for any in-flight emergencies
Review and acknowledge all 1/2/3 RA submissions
Keep partners abreast of pod activity
Coordinate with Tier I OCS / Supervisor / Medlink, as necessary
Complete daily Shift Summary
Performs other duties as assigned
High School Diploma, GED, or Equivalent
Licensed EMD preferred
NAACS required within 12 months of employment
Ability to multi-task
Ability to function in a fast paced, at times high stress, work environment
Ability to have situational awareness with numerous units and situations
Prior Communications Center experience helpful but not required
Previous clerical, administrative, or general office experience preferred
Previous experience in prehospital setting (ground ambulance, fire department, law enforcement, etc) preferred
WORKING CONDITIONS AND PHYSICAL/MENTAL REQUIREMENTS
Must be able to perform job duties in a fast paced environment
Must be available to work nights, weekends and holidays
Make critical decisions in a timely manner
Frequently required to sit for long periods of time
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Copying: transcribing, entering, or posting data.
Analyzing: examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
Coordinating: determining time, place, and sequence of operations or action to be taken on the basis of analysis of data. May include prioritizing multiple responsibilities and/or accomplishing them simultaneously.
Hearing: Perceiving the nature sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
Reaching: Extending hand(s) and arm(s) in any direction.
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than whole hand.
iCIMS Requisition ID: 2020-12625
Street: 1800 Air Medical Drive