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The Computer Merchant, Ltd. Onsite Support Technician in Warrensburg, Missouri

Reference # : 21-00965 Title : Onsite Support Technician Category: Information Technology Location : Warrensburg, MO Position Type : Contract Experience Level : 2 Years Start Date / End Date : 05/10/2021 / 08/13/2021 Description Job Description: Provide routine technical support for desktop, laptop, telecom and network systems, including hardware, application software, operating systems and connectivity Perform specific hardware and software maintenance, such as upgrades, virus scans, moving systems, and documenting changes in partnership with suppliers, if appropriate, using existing documentation Troubleshoot hardware and software issues and document resolution Repair or replace defective equipment with support as needed Install, configure, and update end-user desktop and laptop software Prioritize and escalate issues and requests when appropriate Fulfill technical requests from end users or route when appropriate Use knowledge transfer forums to identify and resolve problems Equal Opportunity Employer Veterans/Disabled