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Charter Spectrum Summer Internship Network Operations Data Analytics in Town And Country, Missouri

THE PROGRAMThe 2021 Network Operations Intern Program is open for dedicated and hardworking students. The goal of the Network Operations Intern Program is to provide current students with exposure to a real-life network operations setting, while giving them the opportunity to learn about our industry. Spectrum provides an atmosphere that is intended to broaden an entry level candidate s professional understanding while promoting self-confidence, accomplishment, and career development.The program is 10 weeks in length and will run from June through August 2021SUMMARY OF PROJECTSThe 2021 NetOps Intern is responsible for assisting in the effort to identify actionable insights through data and business analysis of the Network Operations organization in order to provide Spectrum customers with the best possible customer experience. Work closely with the analysts within Network Operations Reporting and Metrics and the related verticals teams to research and develop data analysis to support the effort to minimize the frequency and scope of impact during network impairments.DUTIES AND RESPONSIBILITIES * Optimize network performance through the application of basic statistical analyses using a common set of key data points * Identify, analyze, and interpret trends or patterns in standard data sets. Present standard data sets and information in an understandable and compelling manner * Provide business analysis and support for Network Operations; generate routine and ad hoc reports along with creation and presentation of quality dashboards that provide operational visibility to the business units * Shadows members of all NOC functions and where possible other local groups to gain a broader understanding of the Company network and the products offeredBASIC / MINIMUM QUALIFICATIONS * Currently pursuing a Bachelor s degree in Engineering and / or related field from an accredited University; Masters' degree is preferred. * Rising Junior current Sophomore or above Minimum 3.0 cumulative GPA required * Relevant internship experience a plus, as is familiarity in a leadership position at work or within a campus organization * Strong passion demonstrated via energy levels, enthusiasm, creativity and commitment * Must practice good judgment, discretion, and confidentialityPREFERRED QUALIFICATIONS * Proficiency with SQL to query, scrub and parse data * Proficiency with Tableau to effectively consume data analysis and developing visualizations * Proficient in Microsoft Office programs Excel, Access, Word * Strong analytical and detail-oriented aptitude; a high degree of accuracy required * Strong interpersonal, analytical, and organizational skills * Must possess excellent oral and written communication skills * Understanding of the telecommunications industry desiredThe Spectrum brand is powered and innovated by Company . Company reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/DisabilityCompany will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.Employer's Job# 270554BRPlease visit job URL for more information about this opening and to view EOE statement.