IBM Watson Health- Technical Delivery (DDI) Manager in St Louis, Missouri
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Your Role and Responsibilities
As the Technical Delivery Manager, you are responsible for the Design, Development, and Implementation (“DDI”) of analytic, business intelligence and enterprise data warehouse solutions for Watson Health Government Health and Human services agency clients.
Responsibilities include implementation planning, staffing and overseeing the business analyst, technical and testing teams building and delivering IBM Watson Health solutions. You will ensure that deliverables and functionality are implemented to meet contract requirements on time and on budget while enforcing organizational and technical delivery excellence best practices.
You will interact directly with the customer, account/contract management, and third-party vendors to ensure your work is successful while providing executive status on key performance metrics to internal/external stakeholders and executive sponsors.
Senior technical resource responsible for leading a team designing, developing and operating Watson Health solutions for government health and human services client agencies. Responsible for delivering operationally ready solutions as defined by the scope of work and/or operating the solution by meeting agreed upon service level commitments.
Develop a clear understanding of the business goals and technical requirements needed to successfully deliver against project objectives, including cost, quality and schedule. Act as their team’s ‘one point of contact’ for client interaction and technical delivery management. This role works directly with the customer, account/contract management, and third-party vendors to ensure each project is successful.
Effectively communicates with and develops/maintains excellent working relationships with internal and external stakeholders to ensure project success.
Contribute to and approve technical delivery responses – solution work effort sizing, solution architecture, work plan, staffing strategy
Implement and continually improve processes for delivering analytic, business intelligence and enterprise data warehouse solutions
Represents delivery management during sales opportunities (pre-sales, sales, orals, etc.)
Lead peer reviews at major milestones to ensure adherence to standards and to identify issues/concerns/gaps
Communicate technical and solution delivery options concepts to client as needed
Provide leadership and guidance for Operations and Maintenance activities (e.g. break/fix work, knowledge transfer, etc.)
Successful Candidates will possess the following:
Medicaid, MMIS or related experience with a state agency
Demonstrated experience directing multi-discipline technical teams producings Enterprise Data Warehouse (EDW) solutions
Demonstrated interpersonal skills and the ability to collaborate with technical teams, delivery managers, project management, client management and customer stakeholders
Required Technical and Professional Expertise
7+ years managing delivery of enterprise data warehouse, analytics or business intelligence solutions; including staffing, directing and developing technical delivery teams within both agile and Waterfall development life-cycles.
7+ years Health and Human Services (Medicaid, MMIS or related) project experience
3+ years experience in project management
Active Project Management Professional (PMP) certification
Ability to translate complex technical issues to a non-technical audience.
Proven track record of organization, planning, and project management skills
Industry-leading knowledge and depth with reporting and analytic solution development best practices and application development best practices.
Preferred Technical and Professional Expertise
Bachelor degree in Computer Science or a related field
Experience with Medicaid, Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA)
About Business Unit
IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
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For additional information about location requirements, please discuss with the recruiter following submission of your application.
IBM intends this job to be performed entirely outside of Colorado.
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