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IBM Watson Health - Cognitive Consultant in St Louis, Missouri


IBM’s Industry Consultants are essential to our clients as they work to reinvent themselves for the future. Join our highly visible and highly skilled team of global consultants as we strive to accelerate sales, deliver client engagements, and build IBM’s market eminence. If you are a forward-thinker and a curious intellectual, we welcome you to apply for your next exciting career challenge!

Your Role and Responsibilities

Here at Watson Health, we’re looking for internally motivated, multi-talented resources to tackle some of the health insurance industry’s most challenging problems using industry leading IBM Watson Artificial Intelligence technology. As a Cognitive Consultant, Senior Consultant, or Managing Consultant, you will work with healthcare clients and IBM industry leaders to help design and implement emerging solutions using Watson Cognitive / Artificial Intelligence. Our solutions help our clients to digitally reinvent their strategy and operations, driving greater efficiency and the transformation of their entire enterprise through cognitive insights. Our practice allows you to grow in this “Hyper Growth” area and work directly with clients, building a powerful portfolio of diverse and rewarding experiences.

  • Works with health insurance clients to define their Cognitive / AI strategy and determine the value proposition of an Artificial Intelligence Solution.

  • Leads, directs, or participates in agile client requirement gathering discussions; develops and documents solution requirements, communicates and collaborates with technical resources in their actualization

  • Works with client to develop conversational solution specification. Designs dialogs, utterances, intents, and synonyms using Watson Assistant.

  • Analyzes and annotates health insurance benefits documents such as Summary Plan Documents and Benefits Booklets; builds NLP annotations, tools, and methods for ingestion by Watson Discovery Services (WDS), Watson Knowledge Studio (WKS) and related technologies.

  • Works with clients to implement Watson Assistant for Health Benefits (WA4HB) and related solution components such as WDS, WKS, and IBM Voice Gateway.

  • Performs validation and quality assurance of implementation in a pre-production environment; supports related go-live activities.

  • Interfaces with product team in the development pre-built content for WA4HB and introduces new requirements for the product roadmap

Preferred location: Ann Arbor, MI, Durham, NC, Chicago, IL, Denver, CO

Required Professional and Technical Expertise

  • 1-10+ years consulting experience with the health insurance industry in a business analyst through managing consultant role (consulting level commensurate with experience)

  • Hands-on experience with Watson Assistant or Watson Conversation Services; prior experience in health insurance conversational specification development and interfacing with developers daily for review / feedback / retraining

  • Deep understanding of healthcare terminology and benefits documents, ability to classify and break down content into component-level data for ingestion by the WA4HB benefits analyzer

  • Demonstrated behaviors of self-motivation, invention, agility, creativity, and the ability to make things happen in a rapid development environment

Preferred Professional and Technical Expertise

  • 1-10 years operational experience with the health insurance industry

  • Hands-on experience with multiple Watson APIs (Watson Assistant/ Watson Conversation Service, Watson Discovery Services, Watson Knowledge Studio, Watson Tone Analyzer, Watson Speech to Text, Watson Text to Speech, Watson Natural Language Understanding, Watson Natural Language Classifiers)

  • Prior Conversational AI implementation experience

  • Coding languages (HTML, Java/ JavaScript, ReactJS, NodeJS)

About Business Unit

IBM Watson Health is pioneering a new partnership between humanity and technology with the goal of transforming global health and revolutionizing many aspects of the medical and pharmaceutical industries, as well as government sectors. We aspire to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and artificial intelligence insights.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.