IBM Watson Health - Cognitive Consultant in St Louis, Missouri
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Your Role and Responsibilities
Here at Watson Health, we’re looking for internally motivated, multi-talented resources to tackle some of the health insurance industry’s most challenging problems using industry leading IBM Watson Artificial Intelligence technology. As a Cognitive Consultant, Senior Consultant, or Managing Consultant, you will work with healthcare clients and IBM industry leaders to help design and implement emerging solutions using Watson Cognitive / Artificial Intelligence. Our solutions help our clients to digitally reinvent their strategy and operations, driving greater efficiency and the transformation of their entire enterprise through cognitive insights. Our practice allows you to grow in this “Hyper Growth” area and work directly with clients, building a powerful portfolio of diverse and rewarding experiences.
Works with health insurance clients to define their Cognitive / AI strategy and determine the value proposition of an Artificial Intelligence Solution.
Leads, directs, or participates in agile client requirement gathering discussions; develops and documents solution requirements, communicates and collaborates with technical resources in their actualization
Works with client to develop conversational solution specification. Designs dialogs, utterances, intents, and synonyms using Watson Assistant.
Analyzes and annotates health insurance benefits documents such as Summary Plan Documents and Benefits Booklets; builds NLP annotations, tools, and methods for ingestion by Watson Discovery Services (WDS), Watson Knowledge Studio (WKS) and related technologies.
Works with clients to implement Watson Assistant for Health Benefits (WA4HB) and related solution components such as WDS, WKS, and IBM Voice Gateway.
Performs validation and quality assurance of implementation in a pre-production environment; supports related go-live activities.
Interfaces with product team in the development pre-built content for WA4HB and introduces new requirements for the product roadmap
Preferred location: Ann Arbor, MI, Durham, NC, Chicago, IL, Denver, CO
Required Professional and Technical Expertise
1-10+ years consulting experience with the health insurance industry in a business analyst through managing consultant role (consulting level commensurate with experience)
Hands-on experience with Watson Assistant or Watson Conversation Services; prior experience in health insurance conversational specification development and interfacing with developers daily for review / feedback / retraining
Deep understanding of healthcare terminology and benefits documents, ability to classify and break down content into component-level data for ingestion by the WA4HB benefits analyzer
Demonstrated behaviors of self-motivation, invention, agility, creativity, and the ability to make things happen in a rapid development environment
Preferred Professional and Technical Expertise
1-10 years operational experience with the health insurance industry
Hands-on experience with multiple Watson APIs (Watson Assistant/ Watson Conversation Service, Watson Discovery Services, Watson Knowledge Studio, Watson Tone Analyzer, Watson Speech to Text, Watson Text to Speech, Watson Natural Language Understanding, Watson Natural Language Classifiers)
Prior Conversational AI implementation experience
About Business Unit
IBM Watson Health is pioneering a new partnership between humanity and technology with the goal of transforming global health and revolutionizing many aspects of the medical and pharmaceutical industries, as well as government sectors. We aspire to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and artificial intelligence insights.
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For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.