Lumeris Sr. Systems Engineer - FACETS in St. Louis, Missouri

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Sr. Systems Engineer - FACETS

Position Summary:

Job Description:

Role and Responsibility

  • Work with operational IT technical leads, senior developers to identify tasks and various needs.

  • Work closely with PMO and support implementations.

  • Tier 3 support for Application Management systems in both non-prod and prod environments.

  • Establish new environments, rebuild old and implement new software and services.

  • Configure applications and end-points in collaboration with vendors and business teams.

  • Escalate and collaborate with vendors on issues and work through implementations, advanced configurations and product updates.

  • Work with infrastructure and business team and resolve complex system issues and gaps.

  • Identify and resolve issues utilizing a range of tools, platforms and coding languages.

  • Identify opportunities for application monitoring, recovery and develop necessary tools utilizing product knowledge.

  • Play key contact role on infrastructure projects like SAN replacement, OS patching, hardware updates etc.

  • Participate and support Disaster Recovery, Platform upgrades etc.

  • Plan and manage software patches/updates and work with Business on testing and successful implementation of various systems.

  • Document release steps and updates processes of system components.

  • Review vendor documentation, architecture and customize systems to Lumeris Business needs.

  • Build and maintain knowledge base of multiple systems for administration.

  • Develops, tests, proofs and maintains software systems, according to established Software Development Methodology, Guidelines and Standards.

Required Experience, Qualifications and Education

  • 3+ years of experience supporting Facets or other similar payor platform software

  • 3+ years of experience delivering/implementing health care operations platform Software

  • 2+ years of experience as a application diagnostician, troubleshooting across multiple platforms (IIS, JBoss, Jetty, Apache, Citrix, SQL, MQ, etc.)

  • 2+ years of experience utilizing scripting to administer backend systems (PowerShell, VBScript, WMI, WinRM, etc.)

  • 1+ years of working with health care software users, translating needs into requirements

Preferred Experience, Qualifications and Education

  • Bachelor's Degree in a Health Information Management, Information Technology, or similar program

  • Experience translating Business Requirements into system solutions

  • Understanding of cloud technology

  • Understanding of a service-oriented architecture

  • Understanding Agile methodologies

  • Should be able to effectively communicate with business and other IT teams

  • Experience with commercial software deployment

  • Self-starter, well organized, manage to a schedule, and strong communication skills (written and verbal)

Lumeris is an EEO/AA employer M/F/V/D.


St. Louis, MO

Time Type:

Full time



Join Our Growing Team!

Lumeris serves as a long-term operating partner for organizations that are committed to the transition from volume- to value-based care and delivering extraordinary clinical and financial outcomes. Lumeris enables clients to profitably achieve greater results through proven playbooks based on collaboration, transparent data and innovative engagement methodologies. Lumeris offers comprehensive services for managing all types of populations, including launching new Medicare Advantage Health Plans, Commercial and Government Health Plan Optimization, and Multi-Payer, Multi-Population Health Services Organizations (PHSOs). Currently, Lumeris is engaged with health systems, provider alliances and payers representing tens of millions of lives moving to value-based care.

Over the past seven years, we have tripled in size to more than 800 employees and built the only solution on the market with our proven outcomes. For the past six years, Essence Healthcare, a long-standing Lumeris client, has received 4.5 Stars or higher from the Centers for Medicare and Medicaid Services (CMS). Essence Healthcare was Lumeris’ pioneer client and has been leveraging Lumeris for more than a decade to operate its Medicare Advantage plans, which serve more than 60,000 Medicare beneficiaries in various counties throughout Missouri and southern Illinois.

In 2018, Lumeris was named Best in KLAS for Value-Based Care Managed Services in the area of client-reported impact on the Triple Aim by KLAS Research. This was the third year in a row Lumeris received the award, and it has only been given for three years. As the industry’s most reliable and effective partner for developing population health management solutions, our success is driving tremendous growth in our company. Join us today in making a real difference in how healthcare is delivered!

Why Join Lumeris?

At Lumeris, you will be part of team that is focused on solving the nation’s healthcare problem, and you will be able to contribute to our purpose. Our environment is fast-paced, change-oriented and focused on growth and employee engagement. At Lumeris, we know that talent is best utilized when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents.