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IBM Sr ServiceNow CMDB Developer in St Louis, Missouri


Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities

We are seeking skilled and motivated ServiceNow Developer to support our CMDB initiative that will be working closely with Automation, Development, and Operations teams (Cloud) to provide a central repository for Service Assets and Configuration Management through ServiceNow.

Job Responsibilities:

  • Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, Discovery, Service Mapping, CMDB, Configuration Items, Asset Management, Change Management, Custom Development, etc.

  • Strong experience in CMDB, Discovery, Identification and Reconciliation Engine and integration with other external modules with hands-on experience developing using JavaScript.

  • Strong experience managing dependency relationship mappings, parent and child relationships, supporting application and business services and the relationships between the CIs

  • Experience with data management, data sources, transform maps & Robust Import Set Transformers

  • Experience with implementations integrations with tools & system via API, XML, REST/SOAP

  • Experience developing ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules

  • Experience with Business Rules, Scheduled Jobs - all scripted aspects of the ServiceNow system

  • Customizing ServiceNow using CSS, HTML, Jelly, Angular, AJAX

  • Should have knowledge of Service Now Upgrades and Conflict Management.

  • Experience in working with process owners to gather requirements and translate to offshore team and shift management skills

  • Work experience in agile based development environments

  • Need to Design and develop the stories for the for the different business owners

  • Good understanding about the ITIL and ITSM processes

  • Knowledge of other programming languages such .NET, C#, Java, Python, Powershell, shell scripting, SQL (MongoDB, Oracle)

  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments

  • Knowledge of development life cycle and project management methodologies (Agile, Kanban, SCRUM, etc.)

  • Participate in ongoing production support and end user support

  • Basic understanding of IT infrastructure, cloud, containers, data center management

Preferred location : Dallas, TX

Required Technical and Professional Expertise

  • Bachelor’s Degree in Computer Science, IT, Engineering, or related field; or

  • 8 – 10 years of knowledge of computer programming languages and some relevant work experience.

  • Working knowledge in ServiceNow as well as at least two (2) of the following areas:

  • Java/J2EE

  • C#/C++/C

  • VB/.NET

  • Perl

  • Python

  • SQL

  • JavaScript/AJAX

Preferred Technical and Professional Expertise

  • 5 years’ experience in Agile delivery methodologies

  • 5 years’ experience with client/server and application system architectures and migration

About Business Unit

Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.