KPMG Sr Associate, Production Support in St Louis, Missouri
Sr Associate, Production Support
Requisition #: 35939
Practice Area: Business Support Services
Location: St Louis, MO; Dallas, TX
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.
KPMG is currently seeking a Senior Associate, Production Support to join our KPMG Technology organization.
Provide installation, maintenance, monitoring and support for DELTEK Costpoint 7.1, T&E, and IBM Cognos
Perform application upgrades, patching, backup, and recovery and DR Perform routine system maintenance procedures
Install and manage 3rd party vendor applications and dependent components, including packages that utilize IIS, Microsoft Reporting Services
Monitor Deltek application and take corrective action to prevent or minimize system downtime
Troubleshoot to resolve system related problems if necessary co-ordinate with third party vendors regarding problem resolution
Provide On-Call production support which may include off hours and weekend support for production emergencies
Minimum of three years of Production Support experience working Windows Server operating system, SQL and application installations; basic knowledge of middleware systems is a plus
Bachelor's degree from an accredited college/university or equivalent work experience
Experience working in a production support environment with providing On-Call support, including off hours and weekend support as necessary
Experience of working with Deltek Costpoint, Time & Expense and Costpoint Enterprise Reporting is preferred
Proficient in troubleshooting end user application issues
Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and team work; ability to positively influence, mentor and be a credible source of knowledge to less experienced team members
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. Thecontains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.
Personal Time Off (PTO)
Up to 30 PTO Days per year (depending on job classification/level/years of service).
401(k) and Pension Plans
Dependent Care Flexible Spending Account
Health Care Flexible Spending Account
Mortgage Assistance Program
Hyatt Legal Plan
Benefits vary by employment status.