Commerce Bank Social Media Marketing Specialist, Clayton in St. Louis, Missouri

23745 Social Media Marketing Specialist, Clayton (Open)

Job Category:

Grade 08


Location: 8000 Forsyth, St. Louis, Missouri 63105


Job Expectations:

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs!The Social Media Marketing Specialist supports organizational social media marketing projects and provides integrated social media channel analytics and consultative services to various lines of business within the Bank. The ideal candidate should be well-versed in all social media marketing best practices, and should have experience with social media platforms and systems (e.g. Sprinklr). The ideal candidate should be capable of working on multiple projects at once, collaborating in a team environment, and interacting directly with all levels of stakeholders. Representative Duties:* Manage day-to-day aspects of social media system (e.g. Sprinklr) and owned social media platforms.* Supports the development, implementation, and coordination of social media channels, monitoring, and engagement action plans.* Contributes to content gathering, generation, planning, posting, content development, community management, paid digital media, and contesting across social media platforms for Commerce Bank. * Coordinates Social Media Customer Care such related to customer comments and complaints. * As directed by the Social Media Marketing Manager, works with multiple departments to accomplish social media reactive, proactive and customer care strategies including Legal, Compliance, Contact Center, lines of business, Human Resources and Public Relations. * Monitors defined social media topics and maintains a strong understanding of social media trends. * Responsible for the execution of social media strategy. * Creates, monitors, and maintains paid social media advertising campaigns. * Cultivates and communicates key, actionable social media dashboard insights and metrics to all levels of stakeholders within the Bank.Work Hours:• Monday - Friday, 8:00 am - 5:00 pmEducation:• Bachelors in Communication, Marketing or Related Field – PreferredQualifications:• 1+ years experience in social media marketing required; financial services industry experience preferred• Proven social media strategy execution for B2C and B2B required• Strong professional communications and interpersonal skills required• Project management skills a plus• Experience with graphic design and Adobe Photoshop, InDesign, Illustrator a plus

Time Type:

Full timeJoin our winning team.

If you’re looking for something more than just another job, we’re looking for you. We’re searching for people with a make-it-happen attitude who also want to make a difference. At Commerce Bank, we take the time to really get to know our customers. Then we work together to help them achieve their goals. It’s a great feeling. We are committed to always bringing our best, which means we are constantly looking for the best to join us. Does that sound like you?

Our policy is to provide equal opportunity to all qualified candidates and employees without regard to gender, race or ethnic background, age, religion, sexual orientation, national origin, marital status, veteran status, disability or any other non-job related factors. We are committed to maintaining a drug- and alcohol-free workplace and candidates will be required to perform a pre-employment drug screen.