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IBM Senior Offering Manager - Cyber Security Services in St Louis, Missouri


Cybersecurity is one of the most critical issues of our generation. No other company has the powerful combination of talent, industry-leading security technology, global reach and cognitive capabilities, powered by Watson, to combat the cybersecurity threat. This is more than just a job. If you want to help protect the world's cyber infrastructure and transform the security industry, we want to hear from you.

For decades, IBM has been a leader in providing the security technology and services needed to protect client computing environments around the world. Now, IBM Security is applying Watson’s powerful cognitive ability to help clients secure new hybrid cloud workloads. We’re making significant investments to develop next generation security solutions and set the standard in the industry for protecting the hybrid cloud.

We have terrific opportunities at the intersection of security, cognitive and enterprise cloud. Come join IBM!

Your Role and Responsibilities

IBM is looking for a Senior Offering Manager - Cyber Security Services to deliver on innovation plans and business targets in the Threat Management space. Joining IBM Security Services gives you the opportunity to:

  • Collaborate with a global team of security intelligence and operations experts to deliver new, market-leading services designed to help clients detect, contain and respond to security threats

  • Solve the world’s most complicated security challenges with clients around the globe

  • Be involved in the fast growing, cyber security space while working for a company that’s the recognized leader in the enterprise security space

In this role, you’ll play a central role leading and orchestrating the definition of product requirements, go-to-market strategy and delivery execution to solve the threat management challenges of enterprise and mid-market clients. This role requires collaboration and coordination across internal and external teams and will be visible at the highest levels of our organization. You’ll work with our clients, security intelligence and operations services experts, partners, and operational stakeholders to prioritize roadmap features, and spearhead the definition and delivery of new and differentiated capabilities.

The successful candidate must have exceptional communication skills, problem solving skills, strong business judgment, and demonstrated relevant experience with security intelligence, operations and threat management products and services. We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambitious projects that will be industry defining. This position requires a solid business and technical background, and the candidate should be client-focused with a passion for delivering compelling client experiences.

Responsibilities include:

  • Use lean product management and agile practices to incubate new service capabilities.

  • Collaborate across our team of security intelligence and operations professionals to define and execute on our Threat Management Services strategy.

  • Lead and execute the entire product life cycle, from strategic planning to tactical execution including:

  • market analysis

  • business case development

  • competitive analysis

  • go-to-market definition

  • offering definition

  • offering development

  • materials development

  • pricing

  • delivery readiness

  • sales training

  • overall performance of the offering in the market

  • Team with IBM Security product and industry partners as it relates to their technology being leveraged as part of IBM's As-A-Service offerings.

  • Work with local and regional product management leadership and sales leadership around the world to understand and track the health and adoption of services within your assigned portfolio and gather feedback of future needs.

  • Support sales by enabling business development and sales teams, supporting client meetings, and helping to identify opportunities to increase that success.

  • Establish goals and review metrics to identify opportunities and deliver success.

  • Research and identify new opportunities for IBM Security to innovate on behalf of our clients.

  • Support press and analyst activities as required.

The successful candidate will demonstrate the following:

  • Experience with all product management responsibilities specific to Managed Detection and Response (MDR) and Extended Detection and Response (XDR) delivered as a service

  • Knowledge of the security product market specific to MDR and XDR

  • Experience with security intelligence, operations and threat management products and/or services and their real-world application within a security operation

  • Excellent oral and written communication skills with the ability to influence others internally and externally

  • Proven ability to lead cross-functional teams to achieve aggressive business objectives

  • Proven ability to synthesize complex issues and opinions into simple stories

  • Attention to details, proactive self-starter

  • Ability to coach team members and guide them to deliver on business commitments

  • Ability to analyze quantitatively, problem-solve, and scope business requirements

  • Ability to deliver initiatives from conception through completion in an iterative way

  • Ability to meet tight deadlines and prioritize workloads

  • Ability to develop new ideas and creative solutions

Candidates must be willing to travel up to 30%, including international travel.

Required Technical and Professional Expertise

  • 4+ years of experience in product management and/or product marketing

  • 4+ years of experience in cybersecurity

  • 2+ years of experience in managed services product management

  • 2+ years of experience in consulting services and/or systems integration product management

  • 1+ Experience in Managed Detection and Response (MDR) product management

  • 1+ Experience in Extended Detection and Response (XDR) product management

  • 1+ Experience with security threat management products and/or services

Preferred Technical and Professional Expertise

  • At least 8 years of experience in product management

  • 4+ years of experience in cybersecurity threat management or security operations

  • 4+ years of experience in managed and consulting security services

  • 3+ years of experience in MDR and/or XDR product management

MBA or advanced degree in a related field

About Business Unit

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.