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Cigna Senior CRM Application Development Manager in St. Louis, Missouri

CRM experience desired, not required. The Senior Manager lead a team of Salesforce and Apttus developers, overseeing multiple instances of Salesforce. This role will focus on standing up and evolving our Salesforce platform, developing and growing our Salesforce footprint across the enterprise. Salesforce is a new technology for this enterprise with a lot of interest in adoption. This position will oversee implementation of new feature and functionality, integrations to downstream systems, and building out our Apttus Contract Lifecycle Management tool. This person will work with Technical/Solutions Architects and Business Analysts to translate business requirements into well‐architected solutions that best leverage the Salesforce platform. The team will include up to 5-6 Engineering teams, Production Support and Quality Automation teams.

Desired experience:

  • Leading CRM or package based application integrations

Required experience:

  • 7+ years leading application development initiatives with a consistent track record of on-time delivery for large, cross-functional projects

  • Working with stakeholders to analyze business requirements, translating those requirements in to customized solutions

  • Implementing solutions that adhere to platform best practices including integrations with back office systems (often through the use of middleware tools) and complex code and data migrations.

  • Building platforms or leading cross-team initiatives

  • Driving technical discussions and decisions while guiding the team to achieve important goals together

  • Understanding of the value derived from deploying code rapidly to production and learning/iterating on the results

  • Coaching developers, helping them improve their skills and grow their careers

  • Leading development work streams, from design through testing and deployment, often working with other team members and cross enterprise

  • Assisting together with project leadership the estimation of work effort, determination of required resources, and the setting of realistic development schedule

  • Maintain effective client relations and rapport - delivering timely and relevant information with the ability to quickly identify and report project risks

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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