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Ascension Health Project Director in St Louis, Missouri

We Are Hiring

Are you an Infrastructure/Systems professional with some applications experience. Do you enjoy a challenge? Please apply for our Director, Infrastructure position Today!

What You Will Do

Director, Infrastructure Monitoring and Reliability

Monitoring

Works with Infrastructure and EA leads to define monitoring and tools strategy to ensure full observability via end-end monitoring from user / application through infrastructure.

Works with Application and Infrastructure teams in defining appropriate alerts and thresholds for the applications and infrastructure monitored.

Evaluates and recommends monitoring tools and services provided by external Service providers and acts as a customer advocate in influencing product strategy and roadmaps.

Creates metrics and scorecards to ensure monitoring is consistently leveraged.

Requires a strong leadership influence across the business units to set the strategy, direction, road map and execution of Infrastructure monitoring which enables scaling of the ministry wide platforms reliably and securely.

Reliability

Works with Infrastructure leads to define key reliability best practices.

Works with the SIAM team to ensure alignment to success metrics.

Leads Problem Management practice with Infrastructure to drive down recurring issues.

Strives to proactively identify issues through monitoring before they become apparent to the end user.

Represents Infrastructure in AT Reliability Review meetings.

Requires a strong understanding of cloud technologies, distributed cloud monitoring and SRE principles.

Performance

End user performance is the baseline from which all monitoring should derive target thresholds. Works closely with all stakeholders to establish a repeatable pattern for synthetic transaction monitoring baseline, anomaly alerting, and ensures every component or hop that delivers the application is monitored for quick identification and resolution of issues. This often includes monitoring of 3rd party components.

Capacity

Develops a tool strategy that enables the organization to be astute stewards of capital resource investments. Identifies under/over resource allocation and works with stakeholder teams to reassign resources as appropriate.

  • Define project goals, objectives and schedule to align with business strategy.

  • Direct assignment of necessary project resources to meet goals.

  • Ensure all aspects of the project are documented for internal and external use.

  • Define project budget and monitors and adjust plan as resource requirements change.

  • Ensure quality metrics meet project goals.

  • Resolve all project issues to ensure project remains on track.

What You Will Need

Education:

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

  • Master's degree preferred.

Work Experience:

  • 5 years of experience required.

  • 10 years of experience preferred.

  • 2 years of leadership or management experience required.

  • 5 years of leadership or management experience preferred.

Additional Preferences

No additional preferences.

Why Join Our Team

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care – including 146 hospitals and more than 50 senior living facilities – in 19 states and the District of Columbia.

Equal Employment Opportunity Employer

Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

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