IBM Procurement Implementation Project Manager in St Louis, Missouri
IBM Procurement Services (IPS) delivers Source-to-Procure process expertise to IBM’s external clients as a world-class business process outsourcing (BPO) provider.
The IPS Project Manager is responsible for solution and execution of the Implementation phase for new IPS outsourcing contracts.
Your Role and Responsibilities
The Project Manager’s role is to drive the client and the implementation team through the transformation of our client’s organization to the agreed IBM procurement delivery model.
This is an external client-facing / consulting role that requires up to 75% travel to client office locations.
Key deliverables and activities include:
Lead the Implementation Project Management Office
Coordinate Implementation work-streams activities
Manage the Integrated Implementation Project Plan, tracking all pre go live work streams, including IT, tools and application deployment
Maintain the RAIL (Risk, Action, Issue Log)
Monitor the project staffing and financial plan
Report to clients and IBM stakeholders on Implementation phase progress
Work with the IPS Solution Architect Manager to define the integrated pre go live solution, that enables the Solution Architect delivery model and provide the corresponding input to client proposals (cost case, proposal, approval process, client presentations, due diligence, contract negotiation)
Act as the single point of contact and escalation for all implementation related activities
Manage the implementation and deliver within time and cost commitments
Communicate the implementation schedule and status to the engagement team, the delivery team, and the client
Drive/manage subcontractors/third party providers required for the project
Be accountable for the project and ultimate delivery service quality
Ensure customer understands their responsibility in the implementation period
Participate in setting realistic customer expectations for services being provided
Participate in setting implementation expectations with customer (i.e. processes, measurements and services, going through discovery phase, with the that no surprises will be encountered)
Responsible for cost management of the implementation budget
Initiate and maintain all support documentation associated with the project
Required Technical and Professional Expertise
Ability to travel, both domestically and internationally, up to 75% is required
Project management experience in a procurement environment is required
This is a client-facing role and good communication/soft skills are a requirement
Team leadership experience (i.e., promoting teamwork and enabling communication between the different work-streams involved)
Candidate should be proficient in MS Office, MS Visio, MS Project
Preferred Technical and Professional Expertise
Knowledge of procurement shared service delivery model is a strong plus
Experience leading major transformation projects in a service outsourcing environment is a strong plus
6 Sigma Green Belt Certification is a strong plus
PMP Certification is desirable
About Business Unit
IBM Global Procurement has the responsibility for achieving the best overall value for IBM and our clients when acquiring or contracting goods, services, and intellectual property assets. Our mission: "Listen for need, source with speed." We continually work to create value by managing costs and risks, engaging in revenue generation opportunities with our sales teams, and providing superior service to our clients as we ensure on-time delivery. Join us as we transform clients' strategies by delivering simple engagements focused on speed, leveraging digitization, cognitive insights, and innovation from suppliers to maximize value.
Your Life @ IBM
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IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.