World Wide Technology Multi-Cloud Solutions Architect in St. Louis, Missouri

Job Title

Multi-Cloud Solutions Architect

Location

St. Louis, MO

Job Description

Multi-Cloud Solutions Architect

World Wide Technology, Inc. has an opportunity available for a Multi-Cloud Solutions Architect to support our Global Engineering organization. As a Solutions Architect, your primary objective is to support new and emerging technical solutions. You will do this by maintaining a high level of technical expertise across multiple Technology Disciplines, supporting delivery teams and engineers in the deployment of Complex Services, and serving as an Architect level resource as well as an escalation point for delivery engineers. You could also be responsible for executive business presentations, technical collateral, and customer updates along every phase of the implementation.

Responsibilities:

  • Develop and maintain reference architectures for use in customer deployments.

  • Be the technical thought leader in a technology area and work with Business Case owners on development of Technical Documentation, SoW's, LoE's, WBS's, Project Plans and hand-off documents

  • Iteratively improve deployment methodologies through process streamlining and automation.

  • Develop and maintain training prerequisites for delivery engineers to execute defined services.

  • Develop and maintain supportability matrices as software and hardware products evolve.

  • Develop and maintain Lab environments within the Advanced Technology Center (ATC) for use in training and deployment methodology verification.

  • Work directly with the Global Engineering Team (GET) within a given technology innovation pod & impact team to understand Solution requirements, complexities and implementation strategies

  • Align with sales teams on sales playbooks, processes, and methodologies.

  • Work with the sales governance organization (SRC) on standardized level-of-effort(LOE), statement-of-work (SOW), and pricing.

  • Work with the professional services organization to ensure alignment with methods, strategy and vision.

  • Work with OEM's to align with vendor partnerships.

  • Participate in customer engagement kickoff meetings.

  • Review and certify Level-Of-Effort (LOE) and Statement-Of-Work (SOW) prior to customer engagements.

  • Provide On-Call support for field engineers during cutover/go-live schedules.

  • Support customer-facing sales teams in the creation of level-of-effort (LOE) criteria for specific engagements.

  • Work as a Tactical Lead for Emerging Services on projects requiring complex integrations across multiple technology Disciplines. Providing leadership, mentorship, and owning the overall design as well as the success of the engagement

  • Participation in field engagements if available delivery engineer resources are exhausted.

  • Participation in custom field engagements where standardized delivery methodologies or reference architectures do not satisfy customer requirements.

  • As part of World Wide Technology's Command Center and ongoing growth within this role additional responsibilities include:

  • Maintain awareness of projects being executed

  • Provide engineering support to include firefighting

  • Monitor National Cut Calendar to ensure coverage for projects in implementation phase

  • Provide Leadership during project escalations and coordinate problem determination and resolution for the Project Teams and WWT Customers

Qualifications

Qualifications:

  • Must have at least 5 years of experience designing, deploying, and implementing Private, Public and Hybrid Data Center Technologies in accordance with industry best practices

  • Must have Professional Services experience leading large enterprise deployments

  • Experience with the deployment of Virtualization technologies is required

  • Must understand Public, Private, & Hybrid Cloud Strategies and be able to design solutions accordingly

  • Fluent understanding of AGILE and/or ITIL

  • Foundational understanding of and/or the ability to learn Lean Six Sigma Methodologies

  • Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment.

  • Highly self-motivated and directed, with keen attention to process & detail

  • Able to effectively prioritize tasks in a high-pressure ever evolving environment

  • Self-starter who exudes positive energy and can rally those around them to a common goal

  • Strong executive / customer facing & presentation skills as well as having a proven analytical and problem-solving abilities

  • Must have experience with Complex Solution Designs and as well as understand and accommodate for specific use cases

  • Must have a good understanding of Consulting, Delivery Methodologies, & have a Tactical business focus

  • Must be able to seamlessly translate business drivers and needs to technical SME's as well as translate technical concepts to business stakeholders, project management and executive leaders

  • Must have a good understanding of Automation and the DevOps model

  • Must understand Reference Architectures around Data Center Designs, Active/Active Data Centers, Data Center Migrations, Cloud Integrations, Automation and Orchestration Strategies, Public/Private/Hybrid Cloud and Data Center Technologies

Required Skills and Knowledge

  • Proven experience in designing, deploying and managing Public/Private/Hybrid Cloud and associated integrations

  • Must have the ability to understand the interdependencies of how various technology components integrate with one another

  • Experience working with and integrating other vendors such as VMware, Pivotal, Google, Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, Palo Alto Networks

  • Experience with the Cloud ecosystem, products and solutions

  • Experience with manipulating RESTful APIs to programmatically automate manual tasks

  • Experience working within an Agile/scrum framework

  • Experience with scripting languages such as Python, Powershell, JavaScript, etc

  • Mid-Level Industry Certifications such as AWS Associate Level, MCSA -- Cloud Platform or Google Associate Cloud Engineer

Desired Skills

  • Knowledge of other cloud & management platforms such as OpenStack, AWS, Azure (Stack), Cisco Cloud Center

  • Experience with automation tools such as, Salt, Puppet, Chef, etc

  • Top-Level Industry Certifications including AWS Professional Level or Microsoft MCSE -- Cloud Platform and Infrastructure or Google Professional Cloud Architect

  • Experience with Virtualization, Networking, Data Center, Security, and Collaboration technologies from an Enterprise Deployment perspective

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.