World Wide Technology Director of Integration Services in St. Louis, Missouri

Job Title

Director of Integration Services


St. Louis, MO

Job Description

World Wide Technology, Inc. has an opportunity available for a Director of Integration Services located in Edwardsville, IL. The Integration Technology Center (ITC) deliver services including: rack and stack, custom cabling, burn-in and testing, configuration and imaging, system and data center staging, custom crating, packaging and asset management. WWT's integration services provided within the ITC continues to be a big growth area within WWT and is an important element within WWT's supply chain services value proposition. Our customers use our technology centers to stage their entire data center technology infrastructure during facility upgrades for; racking and stacking components from multiple manufacturers into ready-to-deploy systems and configuring thousands of network, collaboration, security and end-user devices. Pre-deployment services offered through our Integration Centers decrease field engineering work, speed time to operational readiness and reduce deployment costs.


  • Promote World Wide Technology Core Values and Corporate Goals

  • Lead a team of approximately 300 Integration Technology Center resources responsible for:

  • Managing the execution of the integration services

  • Attaining cost, quality and on-time delivery goals

  • Improving and maintaining Safety, ISO, and TL9000 standards

  • Delivering Operational Excellence through:

  • Strong continuous improvement initiatives

  • Effective process, improved work flow design and single piece flow where appropriate

  • KPI management

  • Develop and maintain the ongoing collaborative relationship with the Sales Engineering, Material Operations, Logistics, Professional Services, Program Management teams.

  • Drive standardization across all programs and across our global integration operations

  • Drive consistent product quality through the following:

  • Standardized manufacturing processes including workmanship and quality standards.

  • A rigorous approach to process discipline, trend analysis and root cause corrective action

  • In process and final quality inspection

  • Play a lead role in conjunction with IT and other operations leaders to establish our integration systems roadmap. This includes developing and implementing industry leading information systems for shop control management, production planning, and work flow optimization among others.

  • Develop current and future Leaders in the principles of visionary, lean and servant leadership



  • Minimum of seven years of senior management experience leading manufacturing integration operations

  • Experience managing in the information technology industry

  • Proficiency in providing customer service to include leading senior level customer interaction

  • Experience or knowledge of supply chain, warehouse, logistics, and materials management

  • Experience managing multiple concurrent projects

  • Experience in Lean/5S

  • Excellent leadership, communication and administrative skills

  • High level of problem-resolution ability and visionary management skills

  • Proficient in the use of Excel and PowerPoint