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PennyMac Business Support Analyst in St. Louis, Missouri


Provide support in managing a broad variety of departmental operations and administrative activities including staff management, departmental events, special projects, strategic planning process and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. Additionally will provide broad administrative support to the division head and direct reports.

Job Description

  • Provide administrative and analytical support for Strategic Planning initiatives as well as creating, producing and reporting on applicable metrics and key performance indicators

  • Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets

  • Coordinate the division’s annual strategic plan presentations to the executive committee

  • Source, coordinate and manage all off-site and special events

  • Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations

  • Support the Operations team with data analysis and problem solving

  • Provide broad Human Resources support in managing departmental staff as needed

  • Provide overall administrative support for Executive leaders including, meeting management, expense reports, travel, mail, space planning and coordinating moves, etc.

  • Provide general administrative support for the division as needed

  • Perform other related duties as required and assigned

  • Demonstrate behaviors which are aligned with the organization’s desired culture and values

Ideal Candidate will have the following:

  • Bachelor’s Degree in Communications, Business Administration or related field required

  • Must be highly proficient in Excel, Word and PowerPoint

  • Must be a team player with strong attention to detail and able to work independently

  • Strong business acumen and ability to interface with executive management

  • Proven track record at delivering timely and accurate information in a fast-paced environment

  • Human Resources & Administrative experience preferred

  • Ability to multi-task and effectively manage competing priorities

  • Must possess superior analytical skills

  • Financial Services and, if possible, mortgage industry experience preferred

  • Excellent critical thinking, problem solving, mathematical skills and sound judgment

Years of Experience:



Bachelor's Degree

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Requisition ID 20-16525

Location US-MO-St. Louis

Position Type Regular

Category Retail Mortgage Operations

Education Bachelor's Degree

Years of Experience 3