Nestle Business Solutions Specialist, Distributor Management Bpaid (Supply Chain) in St. Louis, Missouri

We are Nestl s GLOBE Team - a global IS/IT function with operations strategically positioned in the locations of our different Nestl businesses across the U.S. We follow the sun as a shared service for the entire Nestl network and we re driven by agility to provide the most effective and efficient level of technical service. Together, we are the largest SAP implementation in the world, and with operations in 191 countries, our systems and opportunities are excitingly complex. It is about thinking big.

Our Business Solutions Specialist, also known as a Distribution Management Specialist (DMS), is a subject matter expert in providing technical solutions, design, and support for the Business Platform for Analytics and Integration with Distributors (BPAID) solution for integrating external data from distributors. Put simply, you ll drive business analytics and improvements through the SAP Business Objects platform and complementary applications a critical responsibility to push our business forward. The DMS designs define and improve the solution for Nestl s market, and provides critical support and guidance on the deployed solution to capture and manage Distributor Sales Data and ensure system quality/deployments are extensively tested.

PRIMARY RESPONSIBILITIES:

  • Sustain BPAID solution through Tech Mahindra (TechM) and collaborate on complex tickets

  • Gain market(s) insights and understand business requirements to make recommendations on the applicability of BPAID Solutions

  • Advise and coach market contacts to anticipate and continuously improve trouble-free usage of BPAID solution; work closely with offshore sustain groups to achieve Service level objective adherence and deliver lowest cost sustain to drive optimization and simplification of support organization to drive out waste

  • Lead market project team in undertaking process improvement projects and/or the deployment of GLOBE process or solution functionalities

  • Deliver targeted training and coaching on best practices, applications and new functionality to improve business performance

  • Perform assessment on system changes or new applications prior to release and/or implementation to ensure there are adequate knowledge and documentation

  • Develop market actions plans, review and analyze operational measures, and suggest improvements to system/process

  • Make recommendations on how to address business needs by leveraging the BPAID solution and utilizing Nestl practices

  • Liaise with project/business functional areas to coordinate interdependencies and resolve issues

  • Communicate with the business and manager, provide support to business analysts, and manage escalations on solving aging issues/high-priority Issues

Qualifications

BASIC QUALIFICATIONS (MINIMUM):

Education:

  • High School Diploma or GED Equivalent required

Experience:

  • 2 plus years of business analytics (statistical analysis, ticket analysis, consulting analysis) required

  • Experience with SAP Business Warehouse (BW), or Sales and Distribution (SD), or Electronic Data Interchange (EDI), or GXS OpenText Active Intelligence preferred, not required

  • Distributor management experience preferred, not required

  • Functional/technical specification creation experience preferred, not required

The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Category: IS/IT, Nestle Globe