World Wide Technology Adoption Services Client Trainer in St. Louis, Missouri

Job Title

Adoption Services Client Trainer

Location

Denver, CO, St. Louis, MO

Job Description

World Wide Technology, Inc. is currently seeking an Adoption Services Consultant to join our Business Development team. WWT's Adoption Services Program is focused on ensuring technology end users are capable and comfortable utilizing applications available to them. This person will be responsible for customizing adoption projects specific to WWT's customers' goals and vision and striving to help them achieve their unique business outcomes.

  • Directly support WWT's adoption services client in developing custom projects

  • Manage projects and timelines efficiently

  • Create custom documentation including reference guides, presentations, surveys

  • Develop interactive trainings or videos to supplement customer learning styles

  • Deliver customer workshops to understand needs and success criteria

  • Foster partner relationships that benefit the growth of the program

  • Work closely with WWT engineers, national team members, and local field reps to develop a high performance team

  • Assist customers with understanding new ways to work

  • Help develop WWT's Software Lifecycle Services capabilities, focused on ensuring customers are serviced at a very high level throughout their partnership with WWT

Qualifications

  • Background in instructional, elearning, or graphic design and/or training is required

  • Excellent presentation skills

  • Must have passion for driving customer success

  • Strong personality with leadership skills working in a complex matrix organization.

  • Entrepreneurial attitude focused on further developing the offering and flexible to change

  • Self-driven, business minded, goal orientated, willing to travel nationwide at times up to 35-50% of the time

  • Strong understanding of Cisco and Microsoft Collaboration suites and organizations

  • Experience with the below applications is a plus:

  • Articulate Storyline

  • Camtasi

  • Photoshop

  • PowerPoint

  • SnagIt

  • Video editing tools

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.