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Cerner Telecommunications Engineer - Cox Health in Springfield, Missouri


Job Title:

Telecommunications Engineer - Cox Health

Job Description:

As a Telecommunications Engineer, you will plan, design, develop, and implement telecom technologies or infrastructure related to voice and data communication systems. You will be responsible for designing and managing corporate voice and data communication infrastructure systems, including customer service support and related training. As a member of this team, you will design, create, test and implement call flows for project and administrative applications, and participate in call flow optimization parts as well as plan and oversee voice and data cabling installations including minor repairs and testing. Your responsibilities will also include maintaining back-end telecommunication services, including voice and data T-1’s, fax server channel banks, ISDN lines, MPLS circuit, computer telephony integration, etc. In addition, you will maintain call accounting, teleconferencing, contact center suite, net server, mobile device management, and interactive voice response systems. You will also install and configure client software on user devices for teleconferencing and voice mail systems as well as provide telecom design and guidelines for new construction or other projects.

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Additional Information:

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Career Level:


Company Overview:

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English) (https://www.cerner.com/-/media/FF88D3155CB245EB98BA1DB8F934E3E5.ashx)

E-Verify Participation (English)

Right to Work (English) (https://www.cerner.com/-/media/E1CD6BEF8082430E882E5CD9D5165A86.ashx)

EEO is the Law (Spanish)

E-Verify Participation (Spanish) (https://www.cerner.com/-/media/88648CD9668E49FBA6EB9C11FAA1634F.ashx)

Right to Work (Spanish)


United States


Basic Qualifications

  • Associates degree (Higher Education, Higher National Diploma) in Information Systems, Computer Science, Computer Engineering, Software Engineering, or related field, or equivalent relevant work experience

  • At least 5 years of telecommunications support work experience

Preferred Qualifications

  • Bachelors degree

  • Certified Telecom Professional - AOTMP

  • At least 2 years experience working with Avaya VoIP phone system


  • Must reside in or around the Springfield, MO area

  • Willing to travel up to 20% as needed

  • Willing to work additional or irregular hours as needed and allowed by local regulations

  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

  • Perform other responsibilities as assigned



Relocation Assistance Available:




Virtual Eligible:


Job Family Group:

Information Technology

Government Job: