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Humana Senior Business Analysis Professional in Springfield, Missouri


The Senior Business Analysis Professional for the Dental Network organization helps us to improve processes and efficiencies for the business. ​Exciting opportunity to work in a highly visible role with Humana leadership and outside vendor partners.


  • Responsible for writing/contributing to Vision and Scopes/Major features/Requirements for both IT and Business projects

  • Represent Dental Network organization in meetings with partners including Operations, IT and Finance

  • Oversee all aspects of business projects including conception, documentation, budgeting and reporting

  • Discuss Dental Network related topics with stakeholders, business executives and technical staff in a simple straightforward manner

  • Identifies opportunities for process improvements

  • Set deadlines, assign responsibilities, and monitor and summarize progress of the project

  • Serve as an advocate for Dental Network projects during budgeting processes

  • Work in a highly visible role with Humana leadership and outside vendor partners.

Required Qualifications

  • Bachelor's degree

  • 5 or more years of technical experience

  • Advanced knowledge in creating Process Flows

  • Healthcare background

  • Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

  • Knowledge of Systems Development Life Cycle

  • Experience in problem analysis and process

  • Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

Preferred Qualifications

  • MBA or other Advanced Degree

  • Six Sigma certification

  • PMP certification

  • Demonstrated experience with process documentation and re-engineering

Scheduled Weekly Hours