O'Reilly Automotive Stores, Inc Program Manager in SPRINGFIELD, Missouri

A Program Manager will contribute to the company's success by planning, executing and managing medium to large IT programs, leading with a high degree of influence, accountability, and autonomy, and focusing on maximum value delivery. Programs deliver new or enhanced business capabilities, and are typically cross-functional, with lifecycles that span multiple years.

Essential Job Functions

  • Elicit, accurately characterize, and document program goals, scope, success measures, effort, resources, timelines, stakeholders and governance

  • Identify and utilize the appropriate tools and techniques to manage programs and projects with varied characteristics, focusing on results over processes

  • Move programs and projects successfully through project lifecycle(s) and solution development lifecycle(s) to achieve phase gate checkpoints without unnecessary overhead

  • Identify and track all necessary projects and activities required to achieve the desired program outcomes and deliver maximum value

  • Identify key milestones and dependencies and manage programs and projects to delivery in scope, on-schedule and on-budget

  • Foster a shared understanding among the project team and encourage transparency about project status, risk and issues

  • Identify risks; recommend and introduce changes, activities, and solutions to mitigate or reduce risk

  • Partner with IT and functional leadership to recover from impacts and accommodate changing business needs

  • Frame up decisions in a way that enables management and leadership to clearly understand decision time-points, recommendations, and options

  • Create and maintain program charters, plans, and budgets

  • Create communication plans and deliver program status updates

Skills and Qualifications

  • Bachelor's degree or equivalent work experience

  • 8+ Years IT project and program management experience

  • Experience managing a collection of interdependent projects as a program, delivering desired outcome(s)

  • Proven experience with project management tools, techniques and processes

  • Experience with delivering projects and programs using different SDLC methodologies (Waterfall, Agile)

  • Superior ability to think and plan, both strategically and tactically

  • Superior interpersonal, collaboration, negotiation, escalation, and influencing skills

  • Superior ability to organize and lead despite ambiguity

  • Superior ability to solve problems with flexibility, agility and creativity

  • Courage, sound judgement, trustworthiness, and candor

  • Strong ability to demonstrate a sense of urgency and a focus on results

  • Ability to communicate clearly, efficiently, and effectively with management and leadership and with project teams

  • Ability to lead by teaching and educating

  • PMP or PgMP Certification desired

  • ITIL Certification desired

  • Master's degree desired

O'Reilly Auto Parts is an equal opportunity employer. It is the policy of the Company to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, disability or any other status or characteristic protected by local, state, or federal law.