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EMD Performance Materials IT Desktop Support Specialist in Saint Louis, Missouri

A career with MilliporeSigma is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Company is a business of Merck KGaA, Darmstadt, Germany. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: * Act as 2nd and 3rd level onsite support for incident management at the St. Louis, MO office. * Work as part of the local IT team supporting all onboarding and transfer requests. * Provide support for any integration MandA activities. * Work with Global teams to resolve complicated and advanced IT related issues. * Support all services relating to Lifecycle management, Asset Management, License Management and User Access management for end users software and hardware. * Provide a positive and supportive experience for the customer at all times. Seek support from colleagues in difficult situations. * Maintain a core level of knowledge regarding service offerings for all IS units including training offerings and resources when available. * Experience engaging in Innovation activities such as process improvements, pilots, PoCs, etc. * Coordinate uninterrupted IT support and communicate ongoing strategy and execution with executives. * Handle needed inquiries, escalations and establish partnerships with key customers for issues relating to Infrastructure and EUS. * Travel Up to 10% - Mostly within North America. May require regular day trips to other St. Louis area offices.Physical Attributes:Lifting at least 25lbs and be able to sit or stand for extended periods Who You Are: Basic Qualifications: * High School Diploma or GED equivalent. * 1+ years of experience supporting laptops, desktops, Microsoft Office applications Outlook, Lync, Skype for Business, Word, PowerPoint, Excel. * 1+ years of experience supporting mobile devices iPhones, iPads, including working with MDM solutions such as Airwatch, Intune, Mobile Iron, etc. * 1+ years IT experience in a customer-facing role.Preferred Qualifications: * Microsoft Certifications MCP, MCSE, MCSA, and experience with Microsoft SCCM. * Bachelor's degree 4 year college degree. * ITIL Certification. * Experience in Life Sciences/Healthcare industry. RSRMS What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! Curious? Apply and find more information at company's website The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.Employer's Job# 210074Please visit job URL for more information about t