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DATASERV, LLC Client Support Representative (Technical Support) in Saint Louis, Missouri

We are looking for aClient Support Representative (CSR) (technical support). The CSR handles Tier 1 support for clients taking care to document, track and monitor the problem to ensure a timely resolution. This position can escalate issues to Tier 2 production support as needed. The CSR I is required to be available for periodic testing before deployment of all solution enhancements as well as acts as part of the team that rotates coverage of after-hours support. These duties are completed outside of regular working hours.About Us DataServ is all about simple. We create simple solutions for automating the world's B2B financial transactions. Founded in 1994, the company created the world's first FinTech Software as a Service (SaaS) technology. DataServ helps businesses reduce cost and improve accuracy by automating manual processes and documents related to Accounts Payable, Accounts Receivable and Human Resources. Read more about us at www.dataserv.com.We value:True individual ownership and responsibility over projects.Taking the work very seriously, but not taking ourselves too seriously.A typical day for someone in our Client Support group:Will vary between different components of our product, so this role requires technical flexibility and a desire to learn new skills quickly. Will include being instrumental in providing technical support which incorporates product training.The ideal candidate will be comfortable in a fast-paced and dynamic environment.Why you should apply at DataServ:Pay that rewards your contribution and experience that is compared with the market regularly. When the market goes up, so does our pay.Great benefits.Casual dress.Small company atmosphere. You will get to interact with decision makers daily.If you think you have something special to bring to the Client Support team, if you get what we're trying to do, and you want to join an exceptionally talented team of equals, apply on-line at www.dataserv.com/careers. We look forward to receiving your information!Equal Opportunity Employer DataServ is an equal opportunity employer/vet/disabled.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://dataserv.aaimtrack.com/jobs/392153-87803.html