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Wells Fargo Business Support Consultant 5 in Saint Louis, Missouri

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

This role resides in the Third Party Program (TPP) within the Third Party Center of Excellence (TPCOE) in the front line. This individual will accountable for execution of applicable risk programs which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations with a strong focus on timely and effective escalation and remediation of issues. This individual contributor must be capable of initiating action and managing change in a fast paced environment. This individual will be responsible designing and developing the risk framework for assessing and monitoring third party risks related to intercompany (affiliate) agreements. It requires a contributor with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement while having ability to make timely and difficult decisions. Reporting to the TPP Functional Manager, this role will be a key contributor to the TPP strategy for how risk is managed across the Enterprise.

This position will:

  • Collaborate with risk management subject matter experts and key stakeholders to define the requirements for identifying, assessing and reporting intercompany agreement risk.

  • Develop and implement risk management lifecycle processes leveraging the output from various WF risk systems.

  • Identify and implement the tool(s) needed to manage and report intercompany agreement risk.

The successful candidate will be a leader in the effort to continue to develop, implement, and provide ongoing support for the Third Party Risk Management program. This includes, but is not limited to:

  • Leading efforts for assessing and monitoring third party risks related to affiliate and intercompany agreements

  • Establish strong partnership with Supplier Management, Group Third Party Officers (GTPO's), Service Governance Office, Independent Risk Management(IRM), and other key stakeholders and business partners

  • Experience leading initiatives that result in corporate policy changes as well as changes to enterprise processes and tools

  • Proven experience and strong track record of successfully supporting the delivery of large, cross functional programs; proven relationship building skills across line of business and partner teams;

  • Active engagement in key risk governance routines inclusive of strategic planning sessions, governance committees and program reviews

  • Must be able to lead status reviews with key stakeholders and answer questions about the state of the TPP

  • Partnering with senior and business unit management to implement requirements, evaluate adequacy of internal controls and work with the lines of business to devise effective control enhancement

  • Self-motivated and proven ability to be adaptable to a dynamic work environment with multiple priorities and tight timelines

  • Address any issues identified through appropriate corrective action plans and escalation protocols

As a Process leader, you are expected to achieve success by leading yourself, process owners and the business. Specifically you will:

  • Conduct yourself with integrity and create an environment where your peers and engaged partners feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities will include identifying and managing risks, and completing daily management tasks.

Required Qualifications

  • 10+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning

Desired Qualifications

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to articulate complex concepts in a clear manner

  • Strong strategic and conceptual thinking skills

  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Other Desired Qualifications

  • Proven superior strategic, analytic, and problem-solving experience, applied to creating business value

  • Proven ability to foster relationships, promote teamwork, influence and motivate others

  • Experience leading initiatives that result in corporate policy changes as well as changes to enterprise processes and tools.

  • Experience with using SharePoint to monitor and control strategic initiatives

  • Leadership skills including the ability to influence effectively in a matrix environment

  • Meaningful knowledge of an enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance

  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience

  • Strategic leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions

  • Strong understanding of corporate and/or business policies, and programs

  • Demonstrated professional ability that embodies the Wells Fargo Vision and Values and Leadership competencies

  • Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery

  • Flexibility and business savvy to navigate a complex, highly-matrixed organization

  • Developed sense for strong relationship management, and influencing skills

  • Articulate and possess a demonstrated capability to organize, scope and execute strategic initiatives across a complex, heavily matrixed corporate environment

  • Demonstrated ability to effectively drive and lead organizational change

  • Able to communicate at multiple levels ranging from individual contributors to senior managers, in both risk and business settings

  • Demonstrated successful communication, leadership, organization, and influence management skills

  • Experience leading regulatory-related initiatives

  • International Banking exposure; preferably within Wells Fargo

Job Expectations

  • Ability to travel up to 10% of the time

  • Ability to travel domestically and internationally

Street Address

NC-Charlotte: 11625 N Community House Road - Charlotte, NC

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

AZ-Chandler: 2600 S Price Rd - Chandler, AZ

MN-Minneapolis: 550 South 4th St - Minneapolis, MN

IA-Des Moines: 800 Walnut St - Des Moines, IA


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Company: Wells Fargo

Req Number: 5560790-4

Updated: 2021-01-15 21:10:32.151 UTC

Location: Saint Louis,MO