Kforce Benefits Specialist in Saint Louis, Missouri
Kforce has a client in search of a Benefits Specialist in Saint Louis, MO.Summary:Candidates are taking calls from the associates and their family regarding Health and Welfare benefits questions including medical (consumer driven/high deductible plans), dental, vision, spending accounts including H.S.A, wellness program, life insurance and disability. Questions range from enrollment system access, plan structure, rate information, and wellness screening info. You will plan information available on Investing in You. The candidate will also provide answers to inquiries, including calls, and email navigation of internal systems for explanation of plans data entry.
Software/Skills preferred: Service/call center background with high service focus; Experience with PeopleSoft, Microsoft programs including Word, Excel and Outlook; Call management tracking system and multiple vendor sites used as well
Look for candidates who have previous call center experience. Benefits experience also preferred but not required
They should be very comfortable being on the phone (a headset) taking call after call (they are on a cue system)
They need to have excellent communication skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours