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Kelly Services Contact Center Representative in Saint Charles, Missouri

• Maintains database by entering account information.

• Prepares source data for computer entry by compiling and sorting information.

• Establishes entry priorities.

• Processes customer and account source documents by reviewing data for deficiencies.

• Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.

• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

• Maintains data entry requirements by following data program techniques and procedures.

• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.

• Combines data from both systems when account information is incomplete.

• Purges files to eliminate duplication of data.

• Secures information by completing data base backups.

• Maintains operations by following policies and procedures and reporting needed changes.

• Maintains customer confidence and protects operations by keeping information confidential.

• Contributes to team effort by accomplishing related results as needed.

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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