Kelly Services Procedure Writer (Operations/Technical) in Olivette, Missouri

Procedure Writer (Operations/Training) needed in Olivette, MO.

6 month contract with potential temp to hire or direct hire availavle

Job Description:

•Responsible for driving and leading the development, review and on-going maintenance of operational procedures, training materials, classroom material, process maps, communication, and communication plans, working with applicable business line areas and owners as well as cross functionally as necessary.

•Ensure all materials are aligned with corporate policies.

•Provide reporting to the Business Line on Special projects.

•Drive approval process for all written products.

Must Haves:

  • BA Degree and 2 to 4 years of experience

  • Procedure or technical writing experience

  • Microsoft Visio

Preferred Skills/Experience:

  • Strong analytical and organizational skills with excellent attention to detail

  • Drive approval process for all written products

  • Proficient computer skills, especially Microsoft Office applications including Word, Excel, PowerPoint and Visio

  • Strong process and project management skills including ability to facilitate and schedule meetings, plan agendas and update reports.

  • The ability to develop training materials and process maps or flowcharts using Microsoft Visio.

  • Knowledge of financial services, banking, and the collections industry is a strong plus.

  • A strong team player with the ability to work well independently and as part of a team, with limited direct supervision.

  • Ability to manage full workload in a fast paced environment with continually changing priorities

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.