Citigroup SVP, Initiative Program Manager (Telecommuter) in O'Fallon, Missouri
The Initiative Program Manager will support the Initiative Director – Transformation, who leads a team executing against highly transformational, complex programs of work. This role functions as an integral member of a functional team within a country/site location, job family, or line of business. The team will be responsible for achieving the goals and objectives of a specific initiative, consisting of a complex set of programs. This position will be responsible for driving the execution of the strategy to ensure the goals and objectives of the Initiatives are completed successfully. We are hiring several Program Managers and candidates will be aligned to each Initiative based on their area of expertise as identified through the interview process. Initiatives will be aligned to the core programs, including: Compliance, Risk, Controls, Data Architecture/Management, or Capital Planning and Liquidity.
Partner closely with Initiative Director–Transformation in area of program expertise to:
Support execution plans to meet deliverables critical to the Transformation Initiative
Manage and monitor the performance of multiple programs of work and collaborate with the Initiative Director to ensure program scope definition is in alignment to business goals
Ensure consistent implementation of common PMO standards, reporting, and closure process across programs
Provide on-the-ground support to the Initiative Director to help execute the planning, directing and coordination of day-to-day activities of running the Transformation Initiative or portfolio of programs
Manage and prioritize projects based on business needs and identify opportunities to improve efficiencies and drive continuous improvement
Ensures all stakeholders are identified and included in scope definition activities, and understand the program schedule and key milestones. This includes the ability to effectively work internal audit and compliance independent validation to confirm a common understanding of the artifacts and deliverables need to support related testing and validation activities
Ensure all areas of the program are appropriately staffed to meet the operational needs
Monitor and track execution of transformation programs within the Initiative and escalate program risks impacting project delivery to the Initiative Director and appropriate stakeholders; ensure mitigation strategies are developed and executed when necessary
Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the programs
Lead the identification and drive resolution of issues, including those outside established projects of work
Collaborate with Program Managers to action deliverables from reviews of each program’s defined scope, target state, and success criteria to ensure it fully addresses the letter and the spirit of the regulatory feedback, broader supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision
Demonstrates consistent track record of having worked as a Program or Project Manager, or working on large, strategic cross-functional projects
Previous program/project management, consulting or technology experience preferred with the ability to create and manage large and complex projects using MS Project
Specific subject matter expertise regarding transformation and program management disciplines and a strong business understanding of the products and services Citi offers
General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
Demonstrated ability to think strategically, analytically, and creatively problem solve
Well-developed listening skills and a strong ability to engage at the senior management level
Proficiency in working in iCAPs/Citi’s Risk and Control platform, SharePoint and PTS-W/PTS 2.0 preferred Articulate and effective communicator, both orally and in writing
Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
Strong leadership skills with a proven track record in driving positive and sustained change
10+ years of experience, Bachelor’s degree required
Project Management Certification a plus
Job Family Group:
Compliance and Control
Regulatory Liaison & Exam Management
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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.