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Mastercard Incorporated Product Manager - Technical R-120678 in O'Fallon, Missouri

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusionfor all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.Job TitleProduct Manager - TechnicalWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.OverviewMastercards Employee Identity and Access Management program is responsible for providing end-to-end services to support both physical and digital access by internal employees to Mastercard systems and applications.The Active Directory (AD) team under Employee Identity and Access Management is focused on providing secure access control to resources in the network. This includes computers, printers, devices, folders, files and other items on the network.Role Sets the vision and direction for the platform design of assigned products with expertise across multiple platform products. Builds tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected results. Identify short-and-medium-term risks to platform product development and segment adoption, while proposing solutions to address them. Continuously monitors feature development and associated defects at the platform product level. Continuously monitors and analyzes key performance indicators on the organizations score card and move them in a positive direction. Uses runtime metrics of their services in market as a feedback loop into the backlog and balances the priorities against new feature requests. Manages escalations, assess the alternatives to resolve (path to green) and builds a plan for resolution. Owns and delivers on post-launch reviews and customer feedback, drives the associated actions, and incorporates feedback into the future launch plans. Engages with business customers to identify key platform product issues; solicits feedback on platform product roadmap. Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership. Identifies meaningful components of competitive analysis that informs decisions for the platform product portfolio and roadmaps. Identifies innovations and leads test and learn experiments that create platform products that increase customer value of the platform product roadmap. Participates in customer research with the business to gain end-to-end real-world understanding of customer needs and platform product value. Oversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goals.All About You Demonstrated experience building complex business and/or transactional models in a product line management, e-commerce, and/or strate

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