Citigroup Operational Risk Associate Analyst II -NA CBORC in O'Fallon, Missouri
The Operational Rsk Assoc Anlst II is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
This position will provide QA testing support of the Retail Mortgage Origination platform for business partners (Compliance, Credit Risk, Originations, and CBORC) including monitoring, review and analysis of results that could be an indicator of emerging risk, enhancing testing to cover critical Regulations, and support monitoring of originations' metrics. The primary objectives of the Operational Risk Associate Analyst will include;
Familiar with Retail Mortgage Originations including Sales and Fulfillment processes and regulatory requirements
Knowledge of CFI and ACAPS origination systems preferred; Knowledge of new Empower origination system a plus
Actively engage in program development, expanding QA coverage, utilizing account level review, and systemic testing covering key processes and regulatory requirements
Must be able to create modifications to existing monitoring and build new monitoring that will optimize results and generate a reduction in both procedural and regulatory risk
Responsible for identifying, documenting, and communicate testing results to management, including communication of findings where Citi failed to meet regulatory requirements
Maintain timelines to achieve month end deliverables
Ensure QA Procedures are up-to-date with Regulatory and Investor guidelines
Ensure a consistent level of program knowledge by continuously striving to surpass current understanding with Regulatory mandates, Reputational Risk, and Investor Requirements
Act as the Subject Matter Expert for assigned testing which includes the ability to shift daily routines making space for urgent regulatory issues
Interact with numerous CMI entities including Legal, Compliance, Compliance Assurance, Internal Audit, Risk Management, BP & A, Business Owners, and Business Leaders
Increase ownership with all actions and hold self and/or peers accountable for results
Work with business partners and peers to drive towards common QA platform and tools across all business lines
Create and foster a trusting and engaging work environment; Lead by example and guarantee a culture of accountability, integrity, and respect
College Degree preferred
Experience in Mortgage Originations (3+ Years)
Outstanding skills in the following; Communications (written and verbal), Leadership, Analytical, Team player, Problem-solving, capable of working independently, flexible, and meeting deadlines
Thorough knowledge of automated systems and origination department guidelines
Experienced with report reconciliation and various loan data systems
Ability to mentor and train others
Demonstrated relationship management skills with ability to deepen relationships and build partnerships across business units and key functional support areas
Demonstrated ability to manage highly critical deliverables with high accuracy while managing a monthly workload in a constantly changing business environment
Must be highly skilled in Excel utilizing advanced features
- Bachelor's/University degree or equivalent experience
Job Family Group:
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