MasterCard Associate Analyst, Analytics and Metrics in O'Fallon, Missouri

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Associate Analyst, Analytics and Metrics

Overview

The team provides analytical analysis for a variety of MasterCard products and internal teams and ad-hoc research to explain anomalous events.

Partner with product, technical, and support teams to identify the key measures needed to accurately depict the health of a product or process, and indicate areas for improvement.

Identify the source data to be reported, determine the appropriate method for managing the data, and leverage analytical skills to transform data into consumable and actionable information.

Do you enjoy finding correlations between data sets?

Can you help MasterCard leverage its€™ data to make decisions?

Role

Develop data flow diagrams for MasterCard products based on interviews with key stakeholders.

Translate data flow diagrams into metrics and measures to identify pain points leading to improved product performance or enhanced customer experience.

Identify key themes and correlations in the data, and summarize for Executive Management consumption.

Work with data from multiple sources in multiple formats to develop repeatable processes to support analysis.

Develop methods to allow for self-service, ad-hoc, and enterprise level reporting in working with the Data Warehouse.

Identify gaps in MasterCard data, and influence process changes to ensure accurate and complete reporting can be delivered both internally and externally.

All About You

Prior Analytic or Reporting experience preferred.

Knowledge of MasterCard, MasterCard Payments systems or the payments industry preferred.

Must be able to work independently and navigate various levels of management.

Strong PC skills required, and working knowledge of Enterprise Reporting Tools preferred.

Must possess excellent verbal and written communication skills.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-69576