U.S. Bank Quality Analyst in NEVADA, Missouri
Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards. Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and in the training of employees. Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.
High school diploma or equivalent
Six months to one year of experience in quality analysis and measurement activities
Basic knowledge and understanding of the products and services applicable to the assigned area
Basic knowledge of the productivity and accuracy standards of the assigned area
Effective verbal and written communications skills
Proficient computer skills, especially Microsoft Office applications
Primary Location: Missouri-MO-Nevada
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180026042
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled