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Lumen Lead Marketing Database Analyst - Work at Home in Missouri

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

This position is critical in maintaining the quality and efficiency of information within the Consumer Marketing infrastructure. Responsibilities include delivering code, conducting research, and checking quality control and assurances that will result in high quality data processing and data integrity.

This position will help incorporate the processes that will result in accelerated sales, increased market awareness and high levels of customer loyalty. The position is instrumental in helping maximize revenue and profitability through contribution to or ownership of targeting strategies designed to acquire, grow and retain consumer customers.

The Main Responsibilities

Responsible for curating the data required for Marketing and NBA/Pega Operations:

  • Improve/maintain data integrity/reliability

  • Identify & incorporate new data elements

  • Translate raw data to usable format

  • IT liaison for larger IT supported projects

  • Identify new data elements needed to address churn triggers, acquisition or upsells

What We Look For in a Candidate

Required:

  • 8+ years working in data management roles or 4+ years related experience with a bachelor’s degree.

  • Excellent verbal, written, and interpersonal communication skills

  • Extensive experience in ETL processes and automation.

  • Extensive experience using SQL.

  • Extensive and expert experience building and maintaining relational databases

  • Demonstrated proactive problem identification and resolution.

  • Strong and proactive data QA experience and expertise.

  • Demonstrated success working across organizations to manage data infrastructure enhancement projects.

  • Ability to excel in fast-paced, time-sensitive environment managing several simultaneous projects.

  • Problem solving versatility: making the best decisions possible given the data quality and time available.

  • Creativity and persistence in locating, extracting and analyzing all relevant data.

Preferred:

  • Culture of curiosity and perseverance in the face of messy data and complex business, information systems landscape.

  • Preferred Salesforce knowledge

  • Demonstrated experience in data management automation

  • Experience managing Pega system or similar Next Best Action tool.

Requisition #: 242952

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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