Charter Spectrum Sr Systems Analyst Ops RDM Development in Maryland Heights, Missouri
JOB SUMMARYResponsible for the design, development, and implementation of application and reporting solutions to address business needs. Possess a detailed understanding business process, and the systems utilized to implement business process to achieve Company goals. Provide detailed analysis to business problems utilizing data from disparate sources. Design, recommend, and implement solutions to business problems to assist management, leadership, and end users meet business goals in various operational areas within the Company. Systems Analysts are the liaisons between the Business Analysts and the technical solution providers such as Engineering, IT and/or 3 Party Solution providers.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experienceProduce detailed analysis, documentation, and recommendations to management and leadership regarding business problems, business improvement, and business performance.Design and implement reporting and application solutions to provide increased efficiency and consistency, higher employee satisfaction, improved customer experience, and reduced costs.Gather, analyze, refine, validate, document and maintain complex systems requirements for all opportunity to cash order flow activities for all lines of business video, data, voice for residential and commercial services.Analyze system interdependencies, system requirements, risks, risk mitigators that could impact or be impacted by the delivery of new products, services, processes and/or support technologies. This includes assessing and communicating impacts of systems changes and/or outages to the business.Define, document, implement and track related systems rules/policies/configurations.Understand business processes/functions supported by existing process enablers vs. manual.Recommend and support implementation and business process redesign business processes where applicable to leverage available or new technologies/capabilities.Translate functional specifications into systems/technical specifications for use by DBAs and/or developers for system configuration and deployment.Maintain library of systems/technical specifications via Change Management processes.Create and maintain library of test cases and traceability to documented business and system requirements.Function as the liaison between the Business Analysts and the technical support personnel such as IT/OSS/Billing/3rd Party suppliers DBAs, developers, integrators, etc. to properly interpret and deliver to the technical specifications.Perform other duties as requiredPREFERRED QUALIFICATIONSSkills/Abilities and KnowledgeMust have strong SQL knowledge and experienceDemonstrated a strong knowledge of Master Data Management or Reference Data Management federated policies, data governance, and procedures Teradata preferredDemonstrated knowledge in network design, network architecture, protocols and network topologyDemonstrated knowledge in TCP/IP and the OSI ModelThe Spectrum brand is powered and innovated by Company . Company reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/DisabilityCompany will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.Employer's Job# 211052BRPlease visit job URL for more information about this opening and to view EOE statement.