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Apex Systems Inc Project Coordinator 1130528 in Maryland Heights, Missouri

JOB SUMMARYPlans, organizes, facilitates, and communicates activities to promote software releases between test environments and into the production environment. Provides coordination between the application and test teams and ensures that a structured approach to risk assessment and business impact is employed. Responsible for following the Release Management (RM) processes.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experiencePractices adherence to the Release Management (RM) processes, policies, and procedures and makes recommendations for updates to the Release Management documentationProvides operational level oversight and control through the use of Release and Communications Plans, System Organization and Dependency Charts established for each Program/Application StackEnsures the appropriate amount of Planning is conducted based on method and complexity of the release in order to minimize risks and to clearly articulate impact of the maintenance to the stakeholdersMaintains highly accurate tracking of code releases and system maintenance for all environments, as applicable to each Program/Application Stack, to ensure environments are kept in alignment and to provide accurate Release Management (RM) metricsObtains and aligns resources in coordination with the applicable Resource Managers and ensures that deployment Method of Procedures (MOPs) are reviewed by appropriate Resources prior to the maintenance windowEnsures that functional testing was passed in a lower environment prior to release into an RM managed environment, and that the Production deployment procedures are practiced in a similar, lower environmentReviews required artifacts for accuracy and completeness as applicable to each environment (Examples: Release Notes, Methods of Procedure, Test Results, and Change Requests)Provides communications necessary for successful deployments, communicates release results when outcome deviates from the plan, and maintains a Release Calendar in accordance with each Programs Communication PlanCoordinates Releases with the Support Center, Change and Configuration Management, Data Center Teams, Test Teams and other external groups where applicable and according to external team processesActively monitors Quality Assurance (QA) and User Acceptance Tests (UAT) deployment progress and ensures Release Analyst availability if needed for escalation on Production deploymentsEngages resources for deployment troubleshooting and ensures that application owner signoff is obtained before a roll back or other deviation from the plan is acted uponEnsures that Release Retrospective is conducted for release windows that are significantly exceeded or completed unsuccessfully and that root cause and appropriate corrective actions are identified and acted uponEnsures that applicable approval and deployment emails are archived to SharePointMay perform other duties as assignedREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishFundamental understanding of IT technologies and testing methodologiesAn overall control-oriented focus to ensure processes and service delivery are compliant and risk averseDemonstrated ability of maintaining metrics based process improvementDemonstrated ability to develop strong alliances and collaborate with those outside of your immediate organizationStrong customer service mindset with ability to appropriately balance risk with service delivery expectationsDetail oriented with strong organizational skillsExcellent inter-personal skills (listening, written and verbal communication) to partner with a diverse set of stakeholdersIntermediate problem solving and analytical skillsDemonstrated ability to positively influence outcomesDemonstrated track record as a team player and as a critical thinkerEducationBachelors degree in business related discipline, or equivalent work experienceRelated Work Expe