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Charter Spectrum Manager Program Management in Maryland Heights, Missouri

MANAGER, PROGRAM MANAGEMENTless thanbr>Apply Now DATE POSTED 05/18/2020 Requisition Number: 262714BR Location: United States - Missouri - Maryland Heights Area of Interest: Customer Operations Position Type: Full Time JOB SUMMARYless thanbr>Responsible for establishing project management standards and for overseeing Project Management staff, who are in turn responsible for project execution and delivery on a daily basis. Responsible for strategic development and implementation of assigned projects. Ensures completion of projects from original concept through final implementation.less thanbr>MAJOR DUTIES AND RESPONSIBILITIESless thanbr>Actively and consistently support all efforts to simplify and enhance the customer experience.less thanbr>Works closely with leadership to create roadmap and coordinate development and implementation of multiple initiatives.less thanbr>Provides purpose, guidance and motivation to team members. Tracks project statuses; adjusts team member assignments andless thanbr>resource allocations to ensure project objectives are delivered on time and within budget.less thanbr>Responsible for performance review and monitoring continuous improvement plans.less thanbr>Manages project staff results by coaching, counseling, and disciplining employees; Plans, monitors, and appraises job results.less thanbr>Ensures alignment between project objectives and technical/operational solutions. Monitors and guides projects to ensure qualityless thanbr>development and on-time delivery within budget.less thanbr>Ensures updated project documentation is maintained.less thanbr>Reviews and approves project budgets, funding requests, forecasts, invoices, cost allocations, and reporting.less thanbr>Guides and reinforces project management best practices. Applies lessons learned from previous projects. Ensures complianceless thanbr>with department policies, procedures and practices.less thanbr>Recruits, hires, trains and manages department staff.less thanbr>Perform other duties as requested.less thanbr>REQUIRED QUALIFICATIONS Skills/Abilities and Knowledgeless thanbr> * Ability to read, write and speak the English language to communicate with co-workers, customers, and external company personnel in person, on the phone, and in writing in a clear, straight-forward, and professional mannerless thanbr> * Ability to work independentlyless thanbr> * Ability to supervise and motivate othersless thanbr> * Ability to prioritize, organize and handle multiple projects and tasks simultaneouslyless thanbr> * Excellent interpersonal skills with a can-do attitude, diplomatic approach, confidence and comfort around peers and leadership teamless thanbr> * Excellent interpersonal skillsless thanbr> * Excellent written and verbal communication skills. Ability to establish rapport, define expectations and gain commitment to project goals and deliverablesless thanbr> * Ability to develop strong relationships with cross-functional teamsless thanbr> * Ability to manage multiple initiatives simultaneously and independentlyless thanbr> * Ability to translate and synthesize data and complex information into compelling narrativeless thanbr> * Ability to make decisions and solve problems collaboratively while working under pressureless thanbr> * Proficiency with personal computer and software applicationsless thanbr> Educationless thanbr> * Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experienceless thanbr> * Project Management certification or successful completion of a recognized project management curriculum is preferredless thanbr> Related Work Experienceless thanbr> * Project management5+less thanbr> * Management experience2+less thanbr> WORKING CONDITIONSless thanbr> * Office environmentless thanbr> * Flexibility to work extended hoursless thanbr> * 10-15% travelless thanbr> The Spectrum brands including Spectrum Networks, Spectrum Enterprise and Spectrum Reach are powered and inn