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MAGELLAN HRSC, INC. Consulting IT Analyst - Remote - R00000037572 in Maryland Heights, Missouri

This is a fully remote position, allowing you to work from the comfort of your own home from anywhere inside the US.Looking for an IT Analyst with experience in developing business processes and gathering and defining requirements Any experience with SQL a strong plus. Any CRM experience, ideally MS Dynamics would be ideal, but not required. This Analyst will assist in managing the team's work in ServiceNow as well, so any experience with ServiceNow / Portia as well as managing backlogs would be a plus. Looking for candidates with a business analysis background that includes strong written and verbal communication skills along with the ability to both work with details and to think at an enterprise level. This is a fully remote position, allowing you to work from the comfort of your own home from anywhere inside the US.This position will analyze, evaluate and design/redesign business, IT or operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. Provide leadership to more junior IT Analysts through all aspects of the software development cycles. Be a hands-on analyst who can define user stories and acceptance criteria, assist with problem solving, root cause analysis, trouble shooting and coaching of junior it analysts on the team and ensure that requirements and acceptance criteria satisfy business needs. Demonstrate a high level of expertise in the `IT Analyst` craft. Help the team work through impediments. Clear impediments and escalate issues when needed. Drive usability and quality of the software developed within the area. Help the team manage changes. Plan, prioritize and deliver the detail behind enhancements. Work on a variety of enterprise applications and problems. Develop relationships with senior stakeholders across partner teams, addressing concerns and removing roadblocks to drive projects forward.Ensure that requirements and acceptance criteria satisfy business needs.Deploy business requirements through reliable business system configuration updates to enterprise applications.Help the team work through impediments.Clear impediments and escalate issues when needed.Drive usability and quality of the software developed within the area.Helps the team manage changes.Plan, prioritize and deliver enhancements.Work on a variety of enterprise applications and problems.Develop relationships with senior stakeholders across partner teams, addressing concerns and removing roadblocks to drive projects forward.Analyze issues with focus on identifying root cause and prevention.Help the team arrive at innovative solutions.Other duties as assigned.Other Job RequirementsResponsibilities7 years related experience including a minimum of 3 years of delivering requirements and testing in support of high quality, secure software in IT.Good presentation and communication skills.Highly collaborative.Ability to execute on strategies to solve complex and open-ended business problems.Lead prototyping of potential solutions.Perform implementation reviews.Lead support of resolution of technical challenges.Proactive, can-do attitude.Take responsibility for ensuring success of all implementation.Technically proficient and hands-on.Mastery of QA methodology and problem solving tools/techniques.Experience with applying Design Thinking Techniques.Critical Thinker.Strong presentation skills.Creativity and show initiative.Experience in Health care, PBM or insurance industries.Experience working with front-end and back-end systems.Experience working with industry standard claims, billing or EHR systems.General Job Information Work ExperienceITEducationBachelors: Computer and Information ScienceLicense and Certifications - RequiredLicense and Certifications - PreferredMagellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the sec

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