Ascension Health Director Project Oversight and Delivery in Lake St. Louis, Missouri
We Are Hiring
Do you have a strong background as a Director with Project Oversight experience? Do you have a healthcare background? Take a look at our new Director of Project Oversight and Delivery position!
What You Will Do
Position Title Director Project Oversight and Delivery
Reports to Sr Director Program and Portfolio Management
Functional Area Technology Business Office
Job Summary / Purpose
The Director, Project Oversight and Delivery is responsible for the delivery, oversight and overall success of Ascension Technologies (AT) projects and programs, ensuring each one will be delivered successfully and add the highest possible value to the organization. Has oversight for Project Delivery Oversight; Project Delivery Quality; Scalable PMO Methodology, Process & Procedure; PMO Training; Project Governance and Prioritization; Tool Strategy and implementation; Program and Portfolio Reporting; Portfolio Management.
Supervises a team of Program Directors, Managers, Senior Specialists and Project Specialist to provide the framework that ensures successful project delivery. Develops and maintains reporting and metrics that inform management on project and program progress and performance. Implements process and procedures that identify project and program issues and works collaboratively to address them using appropriate escalation process. Constantly evaluates the environment and makes recommendations on methodology, best practices and tool sets and then develops and executes plans to deliver on those recommendations. Oversees the project quality function that ensures projects deliver to the expected outcome on time and on budget. Ensures organizations project capabilities are appropriately trained and supported to ensure successful project delivery. Discovers ways to enhance efficiency and productivity of procedures and people.
Essential Key Job Responsibilities
Operates at a strategic level in collaboration with Ascension senior leaders and executives providing oversight and governance to ensure AT projects delivery against their expected outcomes of scope, schedule, cost and quality.
Responsible for identifying and developing robust project related reporting that drive business decisions
Develops and monitors project quality control metrics that identify troubled projects that are out of tolerance. Works with the project teams, AT leadership and Subject Matter Experts (SME) to get the projects back on track
Oversee the adherence to the AT project methodology and develops metrics that identify non compliant projects and Project Managers that are out of tolerance. Works with them to correct behavior.
Constantly evaluate the methodology and make changes/ adjustments as necessary based on lessons learned and evolving business needs.
Oversees the function that develops, delivers, continuously evolves and updates Project Manager training and development.
Oversees, monitors, update and delivers Project Methodology and other necessary training i.e. process, procedures and tools to allow current and new Project Managers to be successful in their project delivery
Assess Project Management best practices both internally through collaboration with AT stakeholders and externally against industry peers and makes recommendations to improve the ability of the organization to improve project delivery. Develops plans to implement approved changes.
Oversees the project management tool set, making recommendations on what parts of the vendors road map to adopt. Constantly assess the tool set environment to make recommendations for ongoing evolution and addition to the PM toolset. Develops communication, training and rollout plans to assist users in moving up the learning curve.
Uses program and project metrics to assess progress and drive project implementation. Manages issues and risks that impact progress. Drives process improvements based on lessons learned and root cause analysis.
Manages the project prioritization process including on going assessment of the process and scoring and making improvements to meet evolving business needs. Provides reporting to drive visibility and awareness.
Manages the Portfolio Management function by which the project population is assessed, prioritized, implemented and monitored.
Must have a strategic mindset as well as be able to lead, mentor and develop team members.
Self-motivated and ability to work both independently and as part of the team.
Organized with attention to details, able to work simultaneously on different tasks.
Good interpersonal, facilitation and presentation skills.
Strong critical thinking and analysis skills.
Data-centric – quantitative, analytical skills and PC proficiency.
Problem Solving ability including logical, systems oriented mindset.
Change Oriented with the ability to embrace to changes quickly
Understands the business needs, drivers and direction and adapts and evolves the strategy to meet those requirements.
Responsible for all department functions associated with the Program Delivery department
Proven project or program management experience with ability to handle multiple tasks (Project management degree/diploma/certification would be an advantage)
Required Education and Experience
10+ years in Program/ Project Management / Project Management Office functions
7 years relevant Technical and business experience
5 years Information Technology Leadership experience
Required Licensure and Certifications
1 relevant professional qualification i.e. ITIL, PMP etc.
Required Minimum Knowledge, Skills, Abilities and Training
Previous experience in Healthcare IT
Significant experience using and optimizing Project Management tools. Experience with ServiceNow ITBM and reporting capabilities a strong desire
Experience in delivering projects and managing programs
Experience in implementing, monitoring and optimizing project management methodology
Superior people management skills
Develop departmental goals, plans and standards consistent with the technological, clinical, administrative, legal and ethical requirements/objectives of the organization.
Plan, organize and direct all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
Prepare departmental budgets and ensure the department operates in compliance with allocated funding.
Coordinate and direct internal/external audits.
Direct and evaluate all departmental activities including research, design and development of new technologies, service level determination and complaint management.
Develop partnership with senior management.
Works with other senior managers and senior users in strategic technology issues.
Establish strategic direction and oversight in order to ensure that technology resources will be optimized and expenses managed.
What You Will Need
High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
Master's degree preferred.
• 5 years of experience required.• 10 years of experience preferred.• 2 years of leadership or management experience required.• 5 years of leadership or management experience preferred
No additional preferences.
Why Join Our Team
Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care – including 146 hospitals and more than 50 senior living facilities – in 19 states and the District of Columbia.
Equal Employment Opportunity Employer
Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
EEO is the Law Poster Supplement (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.