Kforce Tech Support Analyst in Kansas City, Missouri

Kforce has a client seeking a Tech Support Analyst in Kansas City, Missouri (MO). The work schedule is Monday-Friday 8a-5p.Duties Include:

  • Test and image desktops and laptops

  • Maintain, analyze, and troubleshoot, software and computer peripherals

  • Setup, configure and add all hardware

  • Assist Corporate Desk Side Support technicians with large IMAC's

  • Assure that all tickets requiring follow up work and/or calls receive appropriate attention

  • Provide technical support to end users via telephone

  • Back up and burn end user data

  • Assist in developing and documenting improvements to current processes

  • Assist coworkers in resolution of end users' technical issues

  • Assist coworkers in the execution of established processes and escalations

  • Test, image and clean PC's, laptop, monitors, printers, and other related hardware

  • At least 3 years of experience

  • PC/Laptop Troubleshooting

  • Configuration

  • Hardware/Software

  • Technical Support

  • Printers

  • Corporate Deskside Support

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00