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TierPoint, LLC Solutions Engineer in Kansas City, Missouri

This Solutions Engineer will partner with the TierPoint sales team to assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and matching those needs with solutions within the TierPoint service portfolio.

  • Provides quality internal and external customer service surrounding the Company values.

  • Provide technical product guidance and support during pre-sales discussions with current and prospective customers and partners.

  • Participate in meetings and lead technical discussion. Act as the technical Trusted Advisor to prospective clients by aligning their business and technical needs with the appropriate solutions.

  • Provide RFP responses, technical drawings, presentations, scopes of work, and technical recommendations.

  • Participate in customer-focused seminars, tradeshows, events, and presentations.

  • Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate.

  • Provide ongoing product technical training to the TierPoint direct sales organization and channel partners.

  • Travel within your assigned territory as required.

  • Bachelor degree preferred or demonstrated equivalent related work experience.

  • Minimum 5-7 years of presales experience in Cloud, Managed Services, Colocation, and Business Continuity with working knowledge of VMware virtualization, Microsoft Operating Systems, Storage, Security, LAN and WAN networking, and replication technologies.

  • Prior working experience in an IT/Operations role preferred.

  • Excellent written, verbal and presentation skills are required.

  • Ability to create detailed technical Visio documents and lead interactive whiteboarding sessions with internal and external customers.

  • Ability to work independently and as part of a team.

  • Ability to think quickly and precisely in a fast-paced environment.

  • Experience presenting complex technical topics to both technical and business audiences.

  • Technical Certifications (VTSP, MCSE, CCNA, etc.) a plus.

  • Adequate professional experience and knowledge to perform Job Responsibilities

  • Excellent verbal, written, and interpersonal skills

  • Ability to prioritize and organize effectively

  • Ability to work on multiple projects simultaneously

  • Ability to work both independently and with others

  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines

  • Proficiency in using MS Office Suite and Windows-based computer applications

ID: 2020-1525

Department: 900 - Solutions Engineers

External Company Name: Tierpoint

External Company URL: https://www.tierpoint.com/

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