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Kforce Salesforce Business Analyst in Kansas City, Missouri

Kforce has a client in Kansas City, MO that is looking for a Salesforce Business Analyst for a contract opportunity.Summary:The Salesforce Business Analyst will be responsible for working in concert with IT Business Analysts in requirements refinement as well as gathering, completing, and documenting associated technical details/design and delivery tasks in support of large-scale Salesforce platform deployment. The candidate should have experience with technical requirements/design definition and documentation as well as detailed solution delivery task execution.Responsibilities: * Work closely with business and technology partners to understand (and supplement as necessary) requirements to meet business objectives * Research, define and document technical design/details to support business requirements * Identify and implement improvements to processes and deliverables * Deliver and/or coordinate delivery of technical solution configuration/development activities * Track and clearly communicate status of assigned tasks * Deliver QA testing and test plan documentation * 3-5 years of experience in Business Analyst or similar IT role * Experience as a BA on a Salesforce implementation * Experience with flows in Salesforce * Specific experience with Lightning and Service Cloud * Heavy Agile experience * Critical Thinking - The candidate must have the ability to analyze complex issues and demonstrate the ability to comprehend complex processes and workflows * Communication Skills - The candidate must possess a strong command of both written and verbal communication skills and have strong facilitation skills; They should be able to share information in a manner suitable for consumption and comprehension by stakeholders at multiple levels of the organization * Requirements Gathering - The candidate must possess the ability to listen critically and analyze requirements from multiple stakeholders, asking probing questions to ensure business or technical directives are documented appropriately * Microsoft Suite - The candidate must possess a working knowledge of Word, Excel, Outlook, PowerPoint, and Visio; SQL and ADO are a plus * Flexibility - The candidate must have the ability to direct or assist as needed to complete their objectives; Overnight deployments will be required * Resilience - The candidate should possess the ability to overcome challenges and remain focused on deliverables * Interpersonal Skills - The candidate should possess strong interpersonal skills and the ability to interface with many different personality types to complete objectives, as well as form positive working relationships with team members * Research - The candidate must be capable of self-driven research where needed Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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