NBKC Bank Product Manager in Kansas City, Missouri

Product Manager

Department: IT Operations

Location: Kansas City, MO

nbkc bank is not like the rest. We are a top employer in the metro area offering a wide array of career opportunities within our organization. We have a leading reputation for delivering the best experience for our customers. We value and respect the talented, committed, and diverse people who make up our organization; they are our most important strength.

Summary Description

We currently have an opening for a Product Manager for our Kansas City location. As the Product Manager, you will be responsible for establishing and maintaining a product roadmap for all software products, both internal and external. NBKC Bank is looking for someone who can lead without formal authority and with the drive necessary to generate cooperation and arbitrate consensus across a variety of needs from business stakeholders. You must have strong business acumen coupled with an ability to work directly with the technology teams that are building software in an ever-changing and growing environment.

In addition to establishing a roadmap and product strategy, the Product Manager will function as a product owner with multiple agile software engineering teams. Familiarity with iterative delivery of end-user value will be important. This role will also be responsible for establishing a team of internal champions to participate in user acceptance testing and early adoption of new and enhanced functionality.

Duties and Responsibilities

  • Serve as the functional expert for mortgage processing and banking software products and tools that serve a critical role to the strategic growth plan for the organization.

  • Identify the needs of the business by engaging directly with the end users of the software products and tools and act as the “voice of the customer” throughout the software development process.

  • Develop business cases, financial models and return-on-investment analyses for new products and current product enhancements.

  • Continually maintain a prioritized roadmap of new features, enhancements, and software maintenance efforts.

  • Responsible for keeping the CTO/COO and other key leaders informed on the functionality capabilities of software products and advising on opportunities to take components of the software to market.

  • Collaborate directly with technical leadership to make build/buy/partner decisions for desired functionality.

  • Establish a continuous flow of well-groomed epics and user stories in a fast-paced agile environment.

  • Oversee the process of relative estimation of stories and epics and provide necessary business need clarification to software developers and QA testers.

  • Identify and research industry trends

  • Identify opportunities to work with industry partners to bring innovative technology solutions to market.

  • Attend industry tradeshows as an advocate for the business and a seeker of new business opportunities.

  • Contribute towards documents and/or training for end users of software products and tools.

  • Establish and maintain channels for direct user feedback of software issues, desired features, user experience issues and other product needs.

  • Occasional Travel (10%)

  • Responsible for day to day communication with business leaders on software development efforts, progress, ideas and roadmap management. Works with business management to understand and prioritize the efforts of development resources.

  • Follows all applicable laws and regulations.

  • Performs other duties and projects as assigned.


Qualified candidates must have a Bachelor’s degree and 3-5 years of proven work experience in software product management OR 7+ years of software product management experience without a bachelor’s degree.

Additional qualifications include:

  • Demonstrated experience providing leadership cross-functionally in a growing business without formal authority

  • 2+ years of work experience in a role requiring interaction with senior leadership (e.g., VP level and above)

  • Dynamic and stimulating technical communicator – both written and verbal

  • Strong instincts on situationally appropriate methods of communication

  • Familiarity with an Agile software development process

  • Ability to understand technical concepts and translate them to the business and vice versa

Preferred Qualifications:

  • Consistent track record in executing, leading and implementing large-scale projects

  • Previous work experience with software delivered on cloud providers such as Microsoft Azure and/or Amazon AWS

  • Previous work experience in the financial services industry

  • Previous experience with mortgage software solutions such as Roostify, Encompass, OpenClose

  • Experience with Visual Studio Team Services, JIRA, Rally and/or similar tools

About nbkc bank

nbkc bank could not be further from your traditional banking organization. Unlike the hidden fees, bureaucracy and conservative nature of most banks, nbkc thrives on innovation, authenticity and simplified solutions that help consumers access, manage and move their money whenever & wherever they are.

Since we opened our doors in 1999, one of our most important goals has been to create a culture in which excellence is recognized, individualism is encouraged, and the workplace is vibrant. That effort has been recognized with many great honors and awards including the Best Places to Work in Kansas City; Glassdoor’s Top-Rated CEO Award, Employee’s Choice; a Capstone Award, and more.

How have we done it? It starts with building a profitable, stable company and providing more than just the traditional benefits to our associates and their families, including:

  • Multiple Health Plan options (including PPO/HDHP), starting the first day of the following month in which a team member starts their career with nbkc bank.

  • Life Insurance, AD&D, and Short- and Long-Term Disability, with premium covered by nbkc bank

  • Optional Group Dental and Vision Plans

  • Optional 401k Retirement Savings Plan with company sponsored matching program

  • 4 weeks of Paid Time Off (PTO) in year 1, 10 Paid Company Holidays and 8 hours of Volunteer Time.

Just as our take on banking is far from traditional, so are the benefits of growing your career here at nbkc bank. Ours is a fun, energetic, casual work environment. We offer flexible schedules and collaborative, cross-disciplinary work, onsite fitness center, meditation/yoga studio, game and arcade rooms on every floor and a state-of the-art work space. You think that’s cool, stay awhile and you will love the benefit of a 4-week paid sabbatical after your 10 year anniversary to go live boldly. Because You Matter here at nbkc bank.

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation