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Commerce Bank Operations Business Line Technical Manager in Kansas City, Missouri

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The Business Line Technical Manager leads a team that will assist with developing and implementing policies and procedures to ensure that automations support the organization's business and meet the need of the end users. The Business Line Technical Manager will work with a team to define system requirements based on user/client needs, cost, and required integration with new or existing applications, systems, or platforms. The applicant will lead a small team of individuals performing data mapping, data analytics, process design and process mapping for a range of low code technologies.The Business Line Technical Manager and their team will analyze various business needs and assist with determining the appropriate design to solve the issue. The successful candidate must be a self-starter and display proven analytical and critical thinking skills. A willingness and desire to learn will also be essential. This position will participate in a number of concurrent projects, many of which will be found on the Bank’s strategic project list.

Essential Functions

  • Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs

  • Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required

  • Communicate decisions, priorities and relevant information to team members effectively

  • Support budget management, planning and expenditure

  • Perform other duties as assigned

Knowledge Skills & Abilities Required

  • Strong knowledge of the RPA development field, including knowledge of best practices

  • Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems

  • Ability to drive results and balance management of organizational risk and meeting goals of the business

  • Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals

  • Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Strong proficiency with Microsoft Word, Excel and Outlook

Education & Experience

  • Bachelor's degree in Information Technology, Business, Math, Engineering orrelated field or equivalent combination of education and experience required

  • 3+ years technical experience required

  • 3+ years leadership/supervisory experience required

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce)

Inclusion and Diversity at Commerce

How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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    Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.

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