Metropolitan Community College IT Manager in Kansas City, Missouri

Metropolitan Community CollegeCareer Opportunity18-176Position Title:IT ManagerLocationAdministrative CenterPosition Type:Full Time Non-Faculty JobsClass CategoryClassified StaffJob Open Date11/02/2018Open Until FilledYesInitial Screen Date:11/19/2018Minimal Qualifications:Bachelor's degree in computer science or related area. Master's degree with related experience preferred.Five (5) years application development, system solution, network administration or related experience.Minimum qualifications can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.Preferred qualifications:Preference will be given to individuals who possess:Bachelor's degree in information technology, computer science, engineering, mathematics, or closely related field.Four (4) years full-time related experience with a strong preference for a setting in higher education or an organization of similar size and multiple locations.Helpdesk experiencePC imaging experiencePC hardware support experienceActive directory experienceExperience working in a teamExperience with desktop applications like Word, Excel, etc.Higher education experienceOffice 365 experienceLeadership experienceTechnical documentation writing experienceMicrosoft SCCM experienceWork HoursNormally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs.CompensationThe annual salary is $67,270. A competitive benefit package is included.Special Instructions to ApplicantsPLEASE NOTE:Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration.Interviews will be conducted by a hiring committee.Candidates who apply by November 18, 2018 will receive first consideration.Class SummaryThis is the fifth level in the Information Technology series. Incumbents oversee and direct an assigned IT function including operations, personnel, budgets and projects, develop strategies to accomplish technology initiatives. Major duties and responsibilities include: designing projects and departmental goals; implementing policies and procedures; developing and monitoring an assigned budget; prioritizing and assigning tasks; overseeing and directing large projects.EOE/M/F/Vet/DisabledTypical Essential Duties Supervises application developers, network engineering, telecommunications, project management, and other IT department staff to include: prioritizing and assigning work; conducting performance evaluations; coordinating staff training; and implementing hiring, discipline, and termination procedures. Oversees and directs large projects, and designs projects and department goals; work may involve providing direct technical oversight, serving as a technical coordinator, analyzing and addressing technological needs and requirements, and ensuring operations are performed in accordance with assigned budgets and schedules, as well as applicable plans, policies, laws, and standards. Develops and/or implements policies and procedures, and testing, security, design, configuration, and/or maintenance initiatives and protocols related to application, network, telecommunication/telephony, and information systems. Oversees the management of the College's administrative systems; work may involve reviewing and approving purchase requests, prioritizing technology needs, and approving/denying technical system changes. Oversees the management of and technical troubleshooting of issues related to network infrastructure; work may involve determining impact of issues; evaluating and approving solutions; sending updates to affected parties, including faculty, staff, and students; setting performance thresholds; designing plans based on requirements and user needs; researching and recommending technical information; and performing final tier troubleshooting for ha