UMB Bank HCS Business Dev Rep Sr in Kansas City, Missouri

What You'll Do:

The Senior Healthcare Services (HCS) Business Development Representative is an individual contributor responsible for lead generation, prospect identification and qualification, understanding the prospect's needs and have the knowledge to map those needs back to the UMB products and services that can add value to the prospect's business. The Senior HCS Business Development Representative is also responsible for managing prospects through the sales and contract cycles and transitioning prospects to the Implementation and Client Experience teams, as appropriate. Specifically, the Senior HCS Business Development Representative will:

-Establish a prospect call plan to identify and generate qualified leads in an established geographic territory within the appropriate distribution channels which could include Health Plans, Third Party Administrators (Benefits and Medical), Software/Technology companies, Exchanges, Enrollment Companies, 401k Providers, Employers, Brokers, etc.).

-Solicit, coordinate internally and respond to Request for Proposals (RFP) to obtain new HSA, Multi-purpose debit card, virtual payment and other healthcare payment related business.

-Coordinate with internal HCS teams in order to qualify and/or determine feasibility for new business opportunities.

-Consistently update and report business activity in the form of a pipeline or CRM system to provide transparency throughout the HCS team.

-Prepare and present customized proposals to Healthcare Services prospects and clients.

-Assist other UMB lines of business, when appropriate, with healthcare payment discussions between UMB and non-UMB HCS clients (Ex: Commercial, Treasury, etc.).

-Provide an appropriate level of support to internal teams such as Implementation and Client Experience, as prospects transition to clients such that all necessary parties receive a complete knowledge transfer.

-Participate in industry conferences and events, and other activities, as required.

-It is expected that this position will require between 20-40% travel.

-Other duties as assigned.

In this Role, You will Need:

-Demonstrates a solid understanding of healthcare tax-advantaged programs and card / transaction processing

-Demonstrates ability to identify and pursue business leads with revenue generation and profitability front of mind

-Demonstrates ability to be detail-oriented with exceptional organization skills and successful prioritization (ability to multi-task)

-Demonstrates ability to work both independently and collaboratively

-Demonstrate ability to function with tight deadlines

-Demonstrates excellent communication skills, both written and verbal

-Demonstrates excellent public speaking experience in all size groups and environments

-Demonstrates excellent work habits - follows established policies and procedures

Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.

Please visit us at to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.


We strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!

What you'll get:

Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!

Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.

Professional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.

Who You Are:

  • 6 years experience in the healthcare payments industry

  • 8+ years prior sales experience

Job Title:

Healthcare Services Business Development Representative Senior

Work Schedule:

Monday-Friday: 8:00am-5:00pm

Preferred Requirements:

  • Bachelor's degree

Division Name:

Healthcare Services

Requisition Number:



1010 Grand Blvd


Kansas City


Full Time