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H&R Block Director Technology in KANSAS CITY, Missouri



Director Technology

What you'll do... :

At H&R Block we are maturing our security organization, and partnering with all aspects of the business to drive security-forward solutions. We are looking for problem-solving difference-makers to help us with new approaches, challenges, and designs working on complex systems.

We are investing heavily in our technology transformation moving to serverless infrastructure and cloud-native applications, as well as a continuous everything approach - improvement, development, testing, implementation, delivery, and learning; we are innovating faster.

Our people are the key to our success, and we are investing in talent opportunities. We encourage learning, experimenting, and exploration. If this type of innovation and learning is enticing to you and if you embrace and implement Agile practices, we are looking for you.

The Director of Security Solutions is responsible for oversight and strategic guidance of multiple information security teams including engineering, incident response, application security, threat intelligence and adversary modeling, the Security Operations Center (SOC), and the Red Team. Duties include system/technology design, program development and maturation, mentoring and associate development, and development of delivery metrics for all facets of the information security infrastructure.


Technology and Product Development (25%)

  • Participate in the security technology and product planning process with other members of management and affected external partners; drive initiatives to success across the organization.

  • Work with business partners to demonstrate excellent understanding of their needs and balance requirements, security and risk reduction.

  • Ensure that all security capabilities meet business and regulatory requirements, align with reference architectural “north star” patterns, and are performant and efficient.

  • Develop and mature an innovative information security strategy focusing on an identity-centric, high visibility, orchestration and automation approach.

Strategic Planning Direction (40%)

  • Meet with appropriate groups and executives across the company to receive feedback on current systems and develop enhancements for future technology needs and development initiatives.

  • Serve on various executive steering committees for other IT and Information Security projects.

  • Ensure representation of HR Block at industry meetings and with software and hardware vendors.

  • Ensure program alignment with strategic business priorities and initiatives.

Resource Management (25%)

  • Evaluate staffing needs and manage associate resources across the global enterprise to ensure appropriate staffing levels, talent, and capabilities.

  • Provide leadership and mentorship to junior associates; coach managers on interviewing skills, supervising techniques, performance management, and training options.

  • Monitor organizational productivity and provide staff members with technical direction and growth. Provide regular performance feedback to staff members.

  • Conduct annual and quarterly reviews. Ensure that the management staff provides timely, accurate reviews for their staff.

  • Periodically review and modify job descriptions of staff to ensure essential functions of the positions are current.

  • Prepare and manage departmental budgets. Review and approve staff requests for hardware / software upgrades and replacements. Approve supply order forms signed by department managers; approve local purchases; and approve invoices for payment.

Project Management (10%)

  • Approve initial project requests.

  • Direct the development of proposals, statements of work, RFP’s, and RFI’s.

  • Oversee project change control processes to track project scope changes. Manage communications throughout the project lifecycle with all HRB executive business partners, external partners, and project stakeholders.

Job ID:








About H&R Block... :

We’re here to live our purpose—to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you’ll add to the momentum of a forward-thinking company—one that defined an industry and is now leading its transformation.

Employee Type:


It would be even better if you also had... :

  • MBA or master’s degree in Computer Science or related field/work experience.

  • Extensive people management experience with increasing levels of responsibility; demonstrated skills with performing organizational design, performing risk assessments, setting priorities and negotiating competing priorities.

  • Experience managing relationships with external technology partners, resellers and service providers

  • Extensive knowledge of IRS procedures, tax software and electronic filing.

What you'll bring to the team... :

  • Deep background expertise in the IT industry, with demonstrated focus on information security topics; specifically, within the areas of architecture, engineering, incident response, security operations, and application security.

  • Bachelor's degree in Computer Science, Information Technology or related field or the equivalent through a combination of education and work experience.

  • Demonstrated experience and a track record of delivering within SLAs and budget constraints, working under tight deadlines, and competitive demands in a multinational enterprise environment.

  • Demonstrated project management experience, to include experience using Systems Development Life Cycle (SDLC) project management methodologies and the ability to manage large projects with multiple priorities.

  • Experience with cost benefit analysis NPV calculations in preparing/reviewing business cases.

  • Experience developing and managing a multi-million-dollar budget.

  • Experience building and managing a 24/7 global support organization.

  • Demonstrated leadership/management, strategic planning, negotiation, and influence management skills.

  • Ability to work with external vendors, guide groups toward a vision, and deal with ambiguity while leading geographically dispersed groups toward a common vision.

  • Possess good business liaison capabilities. Effective oral, written, and interpersonal communication skills. Exceptional listening skills. Ability to interact effectively with all levels of the organization from senior executives to staff level. Strong presentation skills necessary to communicate and influence a wide range of audiences.

Posting Title:

Director of Information Security

Sponsored Job:

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Job Family:

People Leaders