Robert Half Technology Desktop Support Analyst in KANSAS CITY, Missouri

You might be right for Robert Half Technology's new job opening, if you are a Desktop Support Technician with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This role is with a company in the Non-Profit industry. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is full-time in nature and is located in the Kansas City, Missouri, area. Major responsibilities - Develop records of daily data communication transactions, issues and remedial actions taken or installation activities - Rectify computer problems, and suggest appropriate action/solutions - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - hardware repairs with the appropriate vendors - Support, examine, and repair computer systems, hardware, printers, and computer peripherals - Meet regularly and effectively with ticket submitters - Deliver computer desktop support in accordance with established policies and procedures

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02380-0010433231

Functional Role: Desktop Support

Country: USA

State: MO

City: KANSAS CITY

Postal Code: 64108-1624

Compensation: DOE

Requirements: - Comprehensive knowledge of PC desktop/workstations - Foundational knowledge in Microsoft Windows Server 2008 - Expertise in PC skills - LAN (local area networks) experience - Strong familiarity with asset management - 1+ years of desktop support or other related experience - Experience writing procedure manuals, user instructions, business correspondence, and general report writing