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DST Systems Brokerage Operations Specialist II in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Company Overview

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services

Role Over View

Brokerage Operations Specialists will also develop and maintain relationships with various clients, management companies, and broker/dealers. Brokerage Operations Specialists manage their day by balancing their time with incoming call volumes, client relationships, daily workflows, and meetings. As Brokerage Operations Specialists gain product and business knowledge, the number of clients they support may increase. Brokerage Operations Specialists will seek advice and assistance from more experienced associates on more complex problems and issues and will escalate issues within their own department.

As a Brokerage Operations Specialist, you will have the autonomy to:

  • Establish collaborative relationships between customers and the DST/SS&C organization

  • Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings

  • Educate customers on implementing our products and services

  • Analyze, anticipate, and identify customer needs and recommend innovative solutions

  • Complete system change requests

  • Research and resolve any system issues reported by customers

  • Leverage extensive in-house training programs for industry knowledge and product expertise

Qualifications

  • Bachelor’s Degree (or equivalent) required, focus in Finance, Economics, Accounting or Business Administration is preferred.

Location:

Kansas City Missouri

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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