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Guidehouse Salesforce QA Analyst in Jefferson City, Missouri

Overview

Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.

Responsibilities

Guidehouse has an exciting opportunity for a Salesforce QA Analyst in a high-growth practice. You will be a key contributor on the consulting team to help facilitate and validate the optimization of technology capabilities and champion the testing team to exceed client expectations. You will work as part of the team to interpret user stories and business processes to develop and implement test scenarios and plans before the product is delivered to our clients. You will participate in practice development and building of methodologies to improve quality in delivery.

Key Responsibilities include:

  • Manage and execute defect and quality assurance activities

  • Consult with internal teams and client stakeholders on QA automation best practices

  • Partner with development team to triage and analyze defects

  • Update workstream status reports and appropriately address issues

  • Clearly demonstrate knowledge in using various testing methodologies in Agile and Scrum as well as logging results

  • Ensure project documents are complete, and accurately stored for client viewing

  • Profound understanding of creating and executing test scripts

  • Knowledge of the Agile/Scrum methodologies

  • Training Testers and Users on UAT and basics of the Salesforce platform and specific solution

Basic Requirements:

  • BA/BS degree in Business, Computer Science or Engineering – or equivalent work experience

  • US Citizenship required

  • 3+ years of Salesforce BA/QA experience preferred

  • Current Salesforce Certifications

  • Understanding of the key levers for B2B, B2C, hybrid business models

  • Excellent written and oral communication skills

  • Great teamwork and collaboration skills

Qualifications

Desired Qualifications:

  • Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired

  • Experience with public sector clients preferred

  • Experience with Agile or Hybrid-Agile methodology

  • Demonstrable experience in at least one of: Health Cloud, Marketing Cloud, SalesforceMaps (MapAnything), Field Service Lightning, and Mulesoft highly desired

Additional Requirements

  • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

Disclaimer

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

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